Ikos Dassia

Very Good
Traveller Type: Family with Young Children
  : Everything in one place, relaxing. Food and service was generally good.
  : There were issues eg trying to upgrade accommodation prior to arrival/no reply to emails, accommodation only set up for 2 people when arrived early hours, various communication issues during stay. We stayed at Dassia before, would say it isnt as good as last time. Some areas eg gym were dirty (under weights on weights racks, cross trainer, floor etc)

Wonderful
Traveller Type: Family with Young Children
  : Customer service was excellent as was levels of comfort and cleanliness. Staff were always trying to please us. Extremely attentive. Excellent food but not enough menu variation per restaurant
  : Not enough varied evening entertainment. Restaurant menus did not change. Too much repetition in entertainment if staying over 7 days

Wonderful
Traveller Type: Family with Young Children
  : amazing location, facilities, staff
  : NA

Very Good
Traveller Type: Traveling as Couple
  : Great food and wine lovely staff and lovely pools and gardens. The beach is ok. Water sports, bikes to borrow, all good.
  : Misjudged the age of the clientele with low and uncomfortable seating. The entertainment is limited a basic 1 hour theatre show and not enough happening in the bars. The night club is terrible as mainly serves beer and so no one goes.

Wonderful
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Traveling as Couple
  : Well planed and catered for both families and for adult couples
  : Some rooms can suffer from noise. Restaurants get booked quickly limiting access. They need a pillow menu as I struggled with the ones provided

Wonderful
Traveller Type: Family with Young Children
  : The whole resort was excellent, the staff were very polite and attentive, food was fabulous. Took out the Tesla for two days which was just awesome. Only wish we had stayed for longer.
  : I am not sure there was anything we didn't like. We had a minor issue with the unavailability of twin beds for my two sons who were sharing but we booked last minute so understandable.

Good
Traveller Type: Traveling as Couple
  : Ikos the brand is expanding. Its a great concept but it isnt truly 5 stars. A lot of work to be done to get there, but the stay was enjoyable.Pros: Rooms are great, service is very good, shuttle service, Tesla, sunset cruise, wine tasting. Theatre production of History Repeating was AMAZING. Food we thought was great (some weird exceptions) but for the most part, solid. Standout is Ouzo for lunch which was a bbq. Everything grilled and fresh. Dinner there was also fantastic. Manager Andreas was over the top exceptional. The grounds are immaculate and gorgeous. Landscaping beautiful.Cons: whoever is responsible for the procurement of towels needs a new job. The pool and beach towels for a 5 Star are an embarrassment. They are frayed, stained and thinning. Awful. Also, there seems to never be enough at any location. Also towels in the rooms are cheap and scratchy. Lastly regarding linens, we had a hole in our duvet which I would think with two room freshenings, someone would have done something. (Was very noticeable). Check in process needs to be re-thought. We were rushed through. Read the room. If your new guests are overwhelmed, ask if anything needs to be repeated. Luckily I had read in a previous review that one should download the Ikos app and get dinner reservations etc made well in advance of stay. If we didnt know this, we would have dinner at 10pm. I understand eco friendly hence the app and QR codes, but just thinking of those who dont have a smart phone or whats app, etc. Also, the app is not updated with new daily information. We would have never known about the concert at the theatre if we didnt see the flyer in the elevator. The app should be the go to for everything, even potentially the opportunity to order room service etc.Another design flaw in our room (sea view suite) at least was the bathroom door. If someone is sitting on the toilet and didnt want to close the door, your knees are up against the door. Should have been a pocket do
  : Check in process and app needs major attention. See dislikes in my full review! (including the most awful towels!)