Hyatt House Fort Lauderdale Airport/Cruise Port

Good
Traveller Type: young couple
  : Clean spacious rooms.
  : The lamps in the bedroom did not work.

Wonderful
Traveller Type: review category business travellers

Very Good
Traveller Type: young couple

Good
Traveller Type: family with young children
  : Airport shuttle
  : I booked a 2 bedroom suite with 2 king beds and the room we got was 1 king bed and 2 queen beds.

Wonderful
Traveller Type: young couple

Very Poor
Traveller Type: young couple
  : I have been a loyal customer of Hyatt for years, always appreciating the exceptional service and comfort they provide. However, my recent stay was extremely disheartening and frustrating. Upon arrival, the front desk person, Lavone, was incredibly rude to my fiancé and me. She misled us about the fees, which caused unnecessary confusion and stress. Despite our attempts to clarify the situation, Lavone's attitude only worsened. She even went out of her way to call our room with an even more hostile demeanor, further escalating the situation.This kind of treatment is unacceptable, especially from a brand like Hyatt that prides itself on customer service. It's deeply disappointing to have such a negative experience after years of loyalty. I hope the management takes this feedback seriously and addresses the behavior of their staff to ensure no other loyal customers have to endure such a horrible experience.

Wonderful
Traveller Type: family with young children

Good
Traveller Type: family with young children

Very Good
Traveller Type: family with young children

Very Good
Traveller Type: young couple
  : Location, location, location
  : There are no 'dont disturb signs'. Guests should not be disturbed if they don't want any cleanup