La Quinta by Wyndham Dallas - Addison Galleria

Very Good
Traveller Type: family with young children
  : The location was nice, rooms were clean and staff professional.
  : The pool closes at 10 pm

Pleasant
Traveller Type: family with young children
  : I like that the property was updated and the lobby was very welcoming and it smelled so good. Everything was so neat clean and beautiful until we got to our room.
  : I did not like the fact that the rooms had full size beds instead of Queen size beds. We came with a family of 4 and we were very uncomfortable all night. This should be something that’s put on the website so people can know what will fit their families needs prior to booking, this is very misleading. Our bathtub was absolutely disgusting, I’m glad I brought my shower shoes and on top of that there was mold everywhere in the bathroom.

Very Good
Traveller Type: young couple

Poor
Traveller Type: solo traveller
  : Bathroom had mold and the AC was old so there was a lot of humidity in the room causing a wet smell. The halls and main area have scented perfume in the air so you can't tell until you check into your room where there is no additives of perfume. The staff was constantly on their phones and very slow at everything. I stayed for 9 days and not once was my room cleaned nor linens refreshed, at check out I was told cleaning is "by request only" which is unacceptable being this is a hotel and not an AirBnB (reserving energy is bullshit, this is a move for the weak and the poor). Usually I love staying at La Quinta but I guess my expectations are too high for this location as it cannot compete with other locations.
  : Everything, it was all bad. Everything, it was all badEverything, it was all badEverything, it was all badEverything, it was all badEverything, it was all badEverything, it was all badEverything, it was all badEverything, it was all badEverything, it was all badEverything, it was all badEverything, it was all badEverything, it was all badEverything, it was all bad

Pleasant
Traveller Type: young couple
  : Check-in was smooth and staff were friendly.
  : The carpet in the halls is really worn and stained. The halls are dark and un-inviting. Part of the baseboard was missing in the entryway to our room, which made us wonder if our room was under construction, though no other signs of work were seen.The swimming pool water was not clear, which made us wonder if the water had been properly cleaned and filtered.I found out at the front desk that since we booked online directly with the hotel and did not indicate being members of AAA or AARP in our online booking, that we could not get a lower rate on our room at check-in. This policy is definitely not customer-friendly and made our room cost more than we expected. As a Wyndham (and former LaQuinta) rewards member, our experience at this facility in Addison, TX was disappointing.We are not giving up on Wyndham/LaQuinta, especially since they are usually pet-friendly, but this was not a great experience.

Wonderful
Traveller Type: family with young children

Very Good
Traveller Type: review category business travellers

Pleasant
Traveller Type: review category business travellers
  : Close to where we needed to be
  : Breakfast needs improvement. Went to get fruit and it was molded!

Wonderful
Traveller Type: young couple

Wonderful
Traveller Type: young couple