Hotel am Hofgarten

Very Good
Traveller Type: Family with Young Children
  : The staff are very friendly and helpful and the location is perfect. It's a short and pleasant walk to Konigsallee through the park, and all the shops and food outlets you need are just across the road. The Nordstrasse metro stop is 1 minute away.
  : Noise at night from other guests

Poor
Traveller Type: Traveling as Couple
  : Location of the hotel was excellent.
  : We were supposedly upgraded in our room to a room which had a balcony. The balcony was scruffy and had not been swept it was also shared with another room no privacy screen just plants (we did not use the balcony).The patio door handle in the room was completely broken and came off in your hand the door could not be shut securely and kept fully opening (we were advised that there was an issue with the patio door but we did not realise how bad it was until we had been shown to the room and, payment for our stay had already been taken upon our arrival!)we eventually had to put some cardboard between the door and frame to secure as the door would just open fully day/night. We had not booked breakfast in our original booking and upon arrival we asked if we could have breakfast. We were advised that there was an issue with breakfast they could not provide this as per the hotel's advertisment at the present time due to clients that were staying in the hotel, we were advised we could have the breakfast which was provided for them at no charge although this was not suitable and a disappointment. No refreshment facilities in room.

Poor
Traveller Type: Business Traveler
  : it was close to the event I attended
  : the walls are so thin, it seems like you are in the same room as your neighbors! The rooms was not clean and very dusty. it was cold and the heating was turned down. I asked if I could get a different room because of the noise and the answer was we are fully booked, I checked and in Booking there were still rooms available!!

Good
Traveller Type: Solo Traveler
  : good location, nice staff, free travel card
  : quite noisy, could hear a lot from other rooms

Good
Traveller Type: Business Traveler
  : Close to old town, good quality for good price

Wonderful
Traveller Type: Family with Young Children
  : Excellent customer service!

Very Good
Traveller Type: Family with Young Children
  : The staff and the location were fantastic.
  : Noise from the other guests.

Poor
Traveller Type:
  : Very expensive, but poor. 1*

Wonderful
Traveller Type: Traveling as Couple
  : the hotel is very central and ideal for seeing all the sights. the breakfast room although in the basement is a lovely bright room and the breakfasts excellent. our room was very comfortable. all the staff without exception were so friendly and attentive. we were also given on arrival a Dusseldorf travel card which entitled us to free public transport in the city for the duration of our stay. we found this invaluable for reaching the further reaches of the city.
  : perhaps the stairway and landings could do with a little bit of revitalising.

Pleasant
Traveller Type: Business Traveler
  : the location, very conveniente for the exhibition
  : they didnt inform in advance the front desk is not 24 hours. the coffee machine was dirty I only wanted hot water and didnt work because the machine was dirty and without coffee the water goes out brown on the other hand there was not cleaning within the stay only one bottle of water for three days