Grand Częstochowa

Pleasant
Traveller Type: Traveling as Couple
  : It was cheaper
  : There was no facility even for making coffee or tea. The restaurant of the hotel was also closed and to eat we had to go to the restaurant located in next hotel.

Wonderful
Traveller Type:

Good
Traveller Type: Solo Traveler
  : I liked the room.
  : There was no coffee or tea in the room,only a kettle. There is no shampoo and conditioner in the bathroom.

Disappointing
Traveller Type: Solo Traveler
  : I thought the beds, though at first a little soft, when you sat on them, were very comfortable. I liked the spaciousness of the room, and the balcony. Even though it had a feeling of being on a out of town industrial complex, I didnt even mind that.
  : I didnt like the unwillingness of staff to send a taxi to where I was arriving at 8pm. Due to a number of unforeseen circumstances, I was a little behind with paperwork so it wasnt until I was almost there that I saw the message saying that there would be taxis outside, & if not this is a number! It was dark and misty when I arrived and it wasnt nice! When I got back having been driven by a slightly creepy driver who Id hailed, who was leering at one point, I explained this to the staff and thought this important detail was understood, but alas when I got a taxi the following day to a well known site and had unsuccessfully tried to contact the taxi firm for a return trip, I called the hotel who said theyd contact them. When twenty minutes passed, I recalled them, and they said that the taxi firm had said they sometimes cant go to the outside of the place because presumably its spiritual nature, but they hadnt bothered to call me, and I felt they should have driven to a nearby location and met me, though I doubted that reason but the attitude was of not really caring, which is a contrast to how they wax lyrical about their connection with the place. There are some people who seem like nice people here, but basically its a hotel for working men, and if you dont have your own car and may have perceive yourself to have extra needs basically too bad in this respect I think its a bit disingenuous. Talking of coming back after your trip and relaxing, yes if you can get a taxi! More understanding needs to be acquired about how certain strangers may perceive areas. Also an extension of positive branding. Regarding the bathroom. It was attractive, but wasnt properly configured as a wet room and you worried about flooding. The fitting of the sink tap unit was a little tight, but ultimately I would have been willing to forego most of these comforts if the considerations of me as an individual traveler and what I think are reasonable requests.