SpringHill Suites by Marriott Hartford Cromwell

Good
Traveller Type: young couple
  : Chairs in breakfast and lounge area were not comfortable

Very Good
Traveller Type: group
  : The breakfast and location were both good.
  : What I didn't like at all was trying to communicate with ANYONE in the company. Trying to register online took 1 1/2 hours and it never happened. And - I left my library book in room 122, tried to let someone know and that never happened, either. Why not? Why couldn't someone just call or email me that my book is there? This is a last Marriott stay!

Very Good
Traveller Type: family with young children
  : Breakfast

Wonderful
Traveller Type: family with young children
  : Everything was clean and organized.
  : The fact that they charged me three times for my one overnight stay and had to call back multiple times to get it situated and funds refunded.

Good
Traveller Type: family with young children
  : The lady that had checked us in was super nice. It was a perfect location for us, convenient to all places we wanted/needed to be. The size of our room was so spacious, you don't find to many hotels with bigger rooms.
  : Being charged $3 a day for parking without being told. And sense when are you charged for parking at a hotel when it's not an actual resort. I didn't like the fact that my room wasn't cleaned. Breakfast was not a WOW factor at all. It surely wasn't anything delightful. I get it, hotels don't have to offer breakfast, but man did this one suck. It wasn't kept cleaned up, there wasn't much of a choice of selections. You could see the light from the hallway coming in from the bottom of your doors. So if light bothers you definitely roll a towel up and put it there.

Wonderful
Traveller Type: family with young children

Very Good
Traveller Type: review category business travellers
  : Location, and The staff!
  : My sheets were Dirty from beginning to end! I don’t think the house keepers have a great communication system!

Wonderful
Traveller Type: solo traveller
  : Location
  : Broken Mirror light only 2 light we’re functioning. Shower head did not work properly, but worked enough to shower…Broken ironing board, had to put the board on the bed to use. I enjoyed the my stay and the staff was wonderful, but given what I paid my expectations are that everything should be functioning correctly..

Wonderful
Traveller Type: young couple
  : The room was very clean and roomy. The bed was comfortable. The location met our needs.
  : There were no coffee cups in our room, only lids. The included breakfast was okay, but they only had bagels and english muffins for bread choices. No white, wheat or rye.

Very Good
Traveller Type: Solo Traveler
  : Pool to small