Palazzo Visconti - by MyHomeInComo

Good
Traveller Type:
  : Location and very very pretty beautiful property
  : Non existent wifi. I had to work from home and it was a big problem

Pleasant
Traveller Type: Traveling as Couple
  : The apartment is very nice and the location is excellent. The designer invested a lot in fine details.
  : The check in was not smooth: we recived a wrong code for the entrance and it took a long time to get the right one. A few amenities did not work, the mirror had cracks and nobody adviced us in advance. Wifi was very slow or not working sometimes.

Wonderful
Traveller Type:
  : Beautifully designed apartment in a gorgeous villa. Centrally located and a short walk from the Como train and bus stations, and lake itself. Very clean. Great amenities in kitchen and bathroom. Very comfortable bed. Nice and quiet in the night.
  : There were two TV screens in the living room but neither of them had access to normal TV channels (no local stations or common english language news channels). It could only be used if you had specific apps downloaded, or accounts to them. The host told us in order to use the large screen we had to download special apps which we didn't want to do just for that stay, and the small screen was meant to have access to free local channels, but after 2 days of trying it did not, not even youtube. So that was very disappointing. The check-in process requires you to fill in a lot (too much) of personal information about yourself and each traveller to go on the rental company's database, in order to then get information sent on where to go to get the keys, etc. This was only disclosed after the full payment was taken with no refund. So we didn't like that whole process. That was on top of the standard booking.com reservation process.

Very Good
Traveller Type: Traveling as Couple

Disappointing
Traveller Type: Family with Young Children
  : Location is really central and building is very pretty. The host is very kind and resourceful.
  : The keys being kept in a separate box in a different part of town is like playing an escape game. There is only one set of key, which was very difficult for us as we had a baby and a nanny whom we needed to separate and couldn't. Check in is quite late- 3pm and check out is very early at 10am. For a flat with one bedroom, the cleaning etc could be done faster. The host wasn't flexible on the check in time though I have inquired in advance. Though the flat comes with a kitchen, there is no coffee etc. The price is quite high, comparable to a hotel, but there are no services like daily cleaning etc.

Very Good
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Family with Young Children
  : Loved it. Has everything needed. Very nice design and near everything.

Wonderful
Traveller Type: Solo Traveler
  : spacious, clean and well laid out. air conditioning worked well, handy location near ferry terminal.
  : the lift wasnt working the first day so difficult with access and heavy luggage however fixed the next day.

Wonderful
Traveller Type: Traveling as Couple
  : Location top notch. Unit beautiful very new, modern
  : Couch very uncomfortable for long evening as is sofabed. Large flat screen shown in picture tv did not work but smaller tv provided as stop gap