Hilton Columbus Downtown

Fair
Traveller Type: solo traveller
  : comfortable bed
  : For there not to be breakfast included with the room made the cost of my stay far too expensive for what I received. The room was fair, but pretty small honestly. The front desk staff member that checked me in seemed apathetic, lacking hospitality, maybe it was a long day for her. Overall, I would not recommend this place to anyone of my family/friends and most likely will not be coming back. And you don't even validate parking unless you use valet, which wasn't available at the time I checked in. Disappointing. I wasn't going to write a review because I don't like to leave such negative reviews but my email kept getting spammed with this reminder, so here you go.

Very Good
Traveller Type: young couple
  : The breakfast buffet was excellent, offering a full buffet as well as a continental buffet (cold items only).Our issue with the location was noise. The hotel is located on a main street which was very noisy until about 1 a.m. in the morning. We had significant traffic and crowd noise and "boom box" vibrations even though we were on the top (12th) floor.
  : quieter

Wonderful
Traveller Type: young couple

Wonderful
Traveller Type: family with young children
  : View
  : N/A

Very Good
Traveller Type: young couple
  : Nice area
  : Parking was not included, floor of restroom was not mopped properly

Wonderful
Traveller Type: family with young children

Wonderful
Traveller Type: solo traveller
  : I booked this hotel for Origins Game Fair because it was connected to the Columbus Convention Center. This is likely the highest quality hotel I've ever stayed at. The room was absolutely stellar. The bed felt incredibly comfortable with many moldable pillows of varying firmness. It had a spacious bathroom, a window with a nice view, and an internet that was actually decent. The connected convention center also has a food court with a decent selection of restaurants.
  : The parking garage was a nightmare to navigate and had elevators that didn't work. I also did not feel comfortable walking through the alley between the parking garage and the hotel. However, there's very few hotels near the convention center that have parking, and the convenience of being connected to the convention center greatly outweigh the inconvenience of the parking garage. Better to have annoying parking than no parking at all.

Disappointing
Traveller Type: review category business travellers
  : This hotel was very chic and modern what one would expect from Hilton brand. Room were very clean. Kudos to the housekeeping team.
  : The staff was quite rude and nonchalant, they did not even try to hide that they do not care about you as a client/ guest. From front desk to the server at the restaurant were rude to the T.The rooms although modern and very clean, were very crammed to the point where the desk chair if pulled out leaves no space to walk. On the sides of each bed ( we were in a room with 2 queen beds) had no space for us to get on or off the bed. We had to roll over from the other side to get on and off the bed. The closet was as big as a spice pantry of most american homes. There was no place to open our suitcase. We had to put it on the bed everytime we wanted to open it.Lastly and surprisingly it was quite noisy, like no soundproofing was done. We could hear the traffic and other guests chatting from other rooms as well as people walking on the corridor. Even though we are Hilton honors member, we won't be coming back to this property.

Good
Traveller Type: family with young children
  : Connected to the convention center. Automatic blinds. rooms were nice and updated.
  : Parking was too far from hotel. Food choices at restaurant were sub-par. Check in was confusing when coming in from your parking garage.