Holiday Inn Express & Suites - Columbus North an IHG Hotel

Wonderful
Traveller Type: young couple
  : The room was very clean and neat. All amenities were usable. Everything worked!! The lady at the front desk was very friendly and welcoming.
  : The bed mattress on one side had an indented place in it where apparently most everyone slept. Too us the pillows were too soft, but that's just a personal preference.

Good
Traveller Type: family with young children
  : Breakfast and location were great
  : Garbage and trash was overflowing right I. Front of entrance and it stayed there from the day I checked in to after I checked out

Fair
Traveller Type: young couple
  : Location was fine. Easy to get to.
  : The first room we were assigned was not clean. There was a large water stain in the carpet, and the room had a strong moldy and musty smell. The front desk moved us to a different room that was clean and did not smell.

Wonderful
Traveller Type: young couple

Very Good
Traveller Type: family with young children
  : The location is excellent to get to our family gathering, and the room was clean and quiet. Staff was friendly.
  : Our room's coffee bar was not stocked, there were no drinking glasses, and towels, etc., were sparse. In addition, the breakfast area was packed, so that we had to sit in the couch area, and the food staff had a hard time keeping dishes replenished. That seems to be the case whenever we stay at that location. Also, when I asked for a copy of the bill, which was being split, the desk clerk said that I couldn't have one since I had booked through a booking company.

Pleasant
Traveller Type: young couple
  : The hotel was new a few years ago, so we chose it again. The location is great and the staff was helpful. My bed was clean. The air was cold. The breakfast was good, especially the coffee.
  : The hotel needs attention. The lobby window treatments had stains from leaks running down the wall. The floor had dog poop on it. The elevator floor was dirty the whole time we were there. The dining room area furniture was old and peeling. My bathroom had hair in it and only two towels for a 3 night stay.