Columbus inn and Suites

Pleasant
Traveller Type: family with young children
  : The staff were friendly & helpful. The beds were actually comfortable. So glad to have a fridge in the room.
  : The door to the bathroom wouldn’t close all the way. The tub needed to be replaced as well as some other areas of wall & floorboards. The room had a smell that wasn’t pleasant. The A/C didn’t work properly.

Fair
Traveller Type: young couple
  : Property was clean at the entrance, front desk, and parking lot.
  : Bathroom is very small, some of the outlets didn’t work, the door had to be pushed really hard to close and even then it looked like there was a crack.

Very Poor
Traveller Type: young couple
  : We knew as soon as we pulled onto the property that this place was a complete DUMP and our hearts sank, because we pre-paid and realized we were stuck here for 3 long days. Then, our room was not ready when we arrived and I fully realized the mistake I had made in booking this property. The photos of the rooms were likely taken years ago, because our room - and the entire property - was most certainly NOT as pictured, representing a complete & purposeful subterfuge on the property's part. As an example, one photo shows a nice flat screen TV mounted on the wall, but not in our room; a cheap TV was just placed on the desk, leaving the wall mount and hole for cable management exposed in the wall (I suppose we were not supposed to notice that). Plus, our cable went out twice in 3 days, requiring repairs. The view of the drive-through breezeway for check-in? Non-existent; it is completely (and awkwardly) blocked off. Advertised Wi-Fi? Forget it; the Wi-Fi was unusable and we just had to use our phones, including having to tether and watch TV on a laptop while the cable was out. Housekeeping uses a FAMILY DOLLAR SHOPPING CART (you just cannot make this up). Vending machines? Good luck; they were all out of order. Again, the property photos displayed do not match the rooms nor the property, in a blatant attempt to mislead potential guests. Oh, the A/C worked; I guess that is a plus. The final straw was killing a huge cockroach meandering across the floor on our final night. I decided to address all our concerns to the Property Manager before checking out and they just made excuses for everything, including - incredibly - the roaches, stating that they had pest control, the County Health Department had come out, and that there was nothing they could do about the roach infestation. I might not believe it, had I not lived it. Please do not waste your money or subject your family to this Roach Motel.
  : Every. Single. Thing. These people are complete charlatans, because they represent their property in a way that is a blatant lie and, once they have your money, could care less. DO NOT PAY IN ADVANCE. Better yet, just steer clear all together.

Pleasant
Traveller Type: family with young children
  : The staff was friendly and helpful. The facilities were adequate. I wasn't expecting the Ritz. I just needed a place to sleep. The bed was firm and comfortable and the pillows were fluffy and plentiful. Not always the case in many places I've stayed.
  : For breakfast, I had 2 tiny microwaveable sausage biscuits. My wife and daughter had pancakes and seemed to enjoy them ok. The choices were slim. I've had better but I've also had worse, I suppose.

Very Good
Traveller Type: family with young children

Very Poor
Traveller Type: review category business travellers

Very Good
Traveller Type: family with young children

Fair
Traveller Type: family with young children

Poor
Traveller Type: review category business travellers
  : The Hotel was close to everything, so the location was excellent, room I had was on the 1st floor, parking was great, and the fridge was bigger than expected.
  : The Ac in room 109 sucks, dead bugs in the bathroom, ice machine was nasty, some channels had no volume, and breakfast or lack thereof was awful, plus u can't eat it in your room. I will not be back!!!!

Very Poor
Traveller Type: review category business travellers
  : It was pretty dirty
  : Needs some maintenance and some deeper cleans