Bank Guest House

Very Good
Traveller Type: Traveling as Couple

Poor
Traveller Type: Traveling as Couple
  : Greeting The choice of rooms The cleanliness or should I say lack of it .

Good
Traveller Type: Family with Young Children
  : easy to get to, free parking. owner was friendly
  : the property was overbooked so we were given two single rooms with shared bathrooms,we booked deluxe twin/double en-suite.

Fair
Traveller Type: Business Traveler
  : No breakfast provided but this was known.
  : No loo roll. Went out & bought some. No loo roll in next-door loo either, so the guests next door helped themselves to ours! Sweet papers from previous guest had not been removed from floor.

Very Poor
Traveller Type: Traveling as Couple
  : NOTHING
  : UNDER ABSOLUTELY NO CIRCUMSTANCES BOOK THIS B&B. WE ARRIVED TO FIND THE HOTEL WAS OVERBOOKED, ALTHOUGH OUR MONEY HAD BEEN TAKEN, NOW FIGHTING TO GET IT BACK. THERE WERE SEVERAL OTHER PEOPLE IN THE SAME SITUATION. I BOOKED VIA BOOKING.COM BUT OTHERS HAD BOOKED DIRECT, EVEN CALLING THE NIGHT BEFORE AND ASSURED ALL WAS OK. I PERSONALLY WASTED OVER AN HOUR TRYING TO FIND SOMEWHERE ELSE, I HAD TO PAY MORE MONEY FOR ALTERNATIVE ACCOMMODATION. OTHERS WERE KEPT WAITING MUCH LONGER WITH NO ADVICE OR HELP. ABSOLUTE NIGHTMARE. NEVER BEFORE HAS THIS OCCURRED. I DONT BLAME BOOKING.COM AS THE OWNER HAD TAKEN BOOKINGS OVER THE PHONE AND CANT COUNT. SPOKE TO NEIGHBOURS WALKING THEIR DOGS ONLY TO FIND THIS IS NOT THE FIRST TIME THIS HAS HAPPENED. BOOKING.COM YOU MUST REMOVE THIS B&B FROM YOUR SIGHT. THE STRESS OF TRAVELLING SO FAR AND NO BED FOR THE NIGHT.

Poor
Traveller Type: Traveling as Couple
  : Central location
  : Owner of property so unhelpful, never saw her at all. Called and Asked day before our arrival if we could leave luggage and pick up key early on arrival day. All agreed. We turned up no one there. Called phone number went to voicemail. She eventually text to say she was out of signal. Went back up to property 2 hours later still not there. Eventually said we could leave bag and she told us how to access room by mobile!! Left this morning still never saw anyone. Kept asking if we had paid which we did when we booked in April. Room was a really good size, no wardrobe only a dressing table with drawers and no toiletries. Coffee and tea available, no milk. Could be such a lovely place run by the correct person.