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Grand Hotel Italia

Str. Vasile Conta Nr. 2, Cluj Napoca, 400478, Romania

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Grand Hotel Italia - Cluj Napoca

Set in the upmarket Buna Ziua residential neighbourhood above the centre of Cluj Grand Hotel Italia is a palatial luxury hotel furnished in Italian Liberty style. Free WiFi and free parking are provided. Spacious and elegant rooms feature marble or parquet floors and are fitted with Liberty-style furnishings. Lavish bathrooms are tiled with precious glass mosaic tiles and include a spa bath.

Amenities include a 32-inch flat-screen TV with satellite channels a minibar and a laptop safe box. Many rooms feature a balcony. Grand Hotel Italia features a large hall with marble floors and Murano chandeliers and a restaurant which specialises in Italian and international cuisine. The centre of Cluj is 4 km away and Cluj train station can be reached within 5 km.

The Cluj Napoca International Airport is a 20-minute drive away.

Rooms Types

Classic Double Room

Type: Double

Room Size: 30 m²

Bed: 1 extra-large double bed / 2 single beds

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Deluxe Double Room

Type: Double

Room Size: 33 m²

Bed: 1 extra-large double bed / 2 single beds

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Junior Suite

Type: Suite

Room Size: 60 m²

Bed: 1 extra-large double bed

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Highlights

Great food & dining

Great Breakfast

Front desk [24-hour]

Great for activities

Located in heart of Cluj Napoca

Facilities

Business Facilities

✔ Fax/Photocopying
✔ Meeting/Banquet Facilities
✔ Business Center

Cleaning Services

✔ Laundry
✔ Dry Cleaning
✔ Ironing Service
✔ Shoeshine
✔ Daily Housekeeping

Cleanliness & disinfection

✔ Use Of Cleaning Chemicals That Are Effective Against Coronavirus
✔ Guest Accommodation Sealed After Cleaning
✔ Linens, Towels, And Laundry Washed In Accordance With Local Authority Guidelines
✔ Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
✔ Guest Accommodation Disinfected Between Stays

Common Areas

✔ Garden
✔ Sun Deck
✔ Terrace

Food & Drink

✔ Breakfast In The Room
✔ Packed Lunches
✔ Restaurant
✔ Special Diet Meals (on Request)
✔ Bar
✔ Room Service

Food & drink safety

✔ All Plates, Cutlery, Glasses, And Other Tableware Sanitized
✔ Delivered Food Covered Securely
✔ Physical Distancing In Dining Areas
✔ Food Can Be Delivered To Guest Accommodation
✔ Breakfast To-go Containers

Front Desk Services

✔ Baggage Storage
✔ ATM On Site
✔ 24-hour Front Desk

General

✔ Free Parking
✔ Parking On Site
✔ Pet Friendly
✔ WiFi In All Areas
✔ Parking

Miscellaneous

✔ Non-smoking Rooms
✔ Soundproof Rooms
✔ Air Conditioning
✔ Family Rooms
✔ Bridal Suite
✔ Elevator
✔ Heating
✔ Designated Smoking Area

Physical distancing

✔ Physical Distancing Rules Followed
✔ Screens Or Physical Barriers Between Staff And Guests In Appropriate Areas

Pool and Spa

✔ Swimming Pool
✔ Outdoor Pool
✔ Outdoor Pool (seasonal)

Safety & security

✔ Safe
✔ Fire Extinguishers
✔ Smoke Alarms

Safety features

✔ Staff Follow All Safety Protocols As Directed By Local Authorities
✔ Hand Sanitizer In Guest Accommodation And Common Areas
✔ Thermometers For Guests Provided By Property
✔ First Aid Kits Available
✔ Face Masks For Guests Available

Services

✔ Free WiFi
✔ Internet
✔ WiFi

Transportation

✔ Airport Shuttle
✔ Car Rental
✔ Airport Shuttle (additional Charge)

Property Surroundings
Str. Vasile Conta Nr. 2, Cluj Napoca, 400478, Romania

Closest Airports

Policies

Internet

WiFi is available in all areas and is free of charge.

Parking

Free public parking is possible on site (reservation is not needed).

Pets

Pets are allowed on request. Charges may be applicable.

Children and extra bed policy

Children of any age are allowed.
Children up to and including 2 years old stay for 50 lei per person per night when using an available cot.
People no matter the age stay for 125 lei per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Important Information

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Swimming pool #1 is closed from Thu 23 Jan 2020 until Mon 01 Jun 2020
For non-refundable reservations and advance payments, guests need to send their details to the hotel after making the booking.

Grand Hotel Italia FAQs

What are the hotel policies for check-in and check-out time? Check-in begins at 14:00 and check-out can be done until 12:00.

What amenities/facilities are offered for guests at this hotel? The Hotel offers Breakfast in the room, Free parking, Parking on site, Parking, Swimming pool.

What eating options are available at the property? Guests can enjoy Breakfast in the room, Packed lunches, Restaurant, Special diet meals (on request), Bar, Room service.

Does the Hotel - Grand Hotel Italia have on-site parking facility? Yes, Free parking, Parking facility available on-site.

Can we bring pets at the hotel? Yes, Pet friendly, but it's always best to call ahead to confirm.

Do the hotel offers any business services? Yes, hotel offers Fax/Photocopying, Meeting/Banquet facilities, Business center.

By: Corina

Very Poor

2024-01-17

Traveller Type: Business Traveler
: The room is big and spacious. The bathroom as well. All very clean and tidy. Digital technology. Comfy and very warm room.Nothing wrong here.
: Part of the staff was rude, unpolite, and moody. There was a lady at the bar in the evening, which seemed that she hated her job and everyone all once. She was sarcastic and definitely with a very low mood to do her job. Separately, the reception gave a room key to someone who pretended it was my roommate's lover, although the room was registered on my name only... even though the reception was called not to let anyone up, they just didn't care and actually changed that person's key card 3 times as it was not working... the danger we were exposed that night was unbelievable, and somehow, all the receptionist could say it was that it was just a mistake... The room was cleaned and spacious, but the staff... the exeptions were a few bar waiters who were polite and did their job properly.

By: Cristian

Wonderful

2024-01-15

Traveller Type: Traveling as Couple

By: Raluca

Wonderful

2024-03-24

Traveller Type: Solo Traveler
: very clean, nice staff, very friendly, good and varied breakfast, shower and tube in the same room

By: Dragos

Wonderful

2024-03-28

Traveller Type: Family with Young Children

By: Iulian

Disappointing

2024-01-28

Traveller Type: Traveling as Couple
: While the Grand Hotel Italia certainly has potential, it's clear that there are areas in need of improvement to truly deliver the luxury experience that guests anticipate.
: I recently stayed at the Grand Hotel Italia in Cluj for a three-night stint during the Upriserz event and had a mixed experience, prompting me to give the hotel a 3-star rating.On the positive side, the hotel boasts an impressive facade and the rooms offer a decent level of comfort. The location was also convenient for attending the Upriserz event, which was a highlight of my trip.However, there were several aspects of my stay that fell short of expectations. For starters, breakfast was a bit of a challenge. If you're not an early bird, you may find the pickings quite slim. It appears that the hotel doesn't regularly replenish food items once they run out, which was a bit of a letdown considering the caliber of the establishment.Additionally, I encountered an unpleasant situation when attempting to draw a bath. The water ran with a disconcerting black-yellow tint and was accompanied by small debris. Despite several attempts to let it run clear, the issue persisted, leading me to abandon the idea of a relaxing soak and opt for the shower cabin instead.The event itself drew a crowd of a thousand people, and it became evident that the hotel restaurant wasn't equipped to handle such a large number simultaneously during the lunch break. The lack of adequate seating forced me and several other attendees to eat standing up, which was not ideal and detracted from the overall experience.The room's air conditioning system left a lot to be desired as well. It was preset and offered no option to adjust the temperature, only to turn it off completely, which resulted in an uncomfortably dry atmosphere in the room.For a hotel that prides itself on being a five-star establishment, these issues were quite disappointing, especially when considering the price paid for the stay. One would expect a seamless experience with top-notch amenities and services.

8.9 Very good

555 Reviews