The Courtyard Cirencester

Disappointing
Traveller Type: Traveling as Couple
  : The location and collection of the keys
  : I have received few emails everyday to check in and then check out, the property did not meet the standards described, it was clean enough however, the hot water did not work, there was notes to not put the water heater for more than an hour because it costs a lot of money, however, even with the heater on, the water was cold! Had to use the kettle to have a bath!! The people who live about the property would wake up early and walk outside your window and upstairs, which meant you also had to wake up at 7 am. It felt unsettling. The property was very cold and the heating was not working, nor the electric stove in the living room. It was quite disappointing as we were really looking forward to staying at the property, apart from the location I dont think we will stay there again, unless the owner invest in the property.

Good
Traveller Type: Family with Young Children
  : The place fulfilled our needs at the time. (Self catering, separate bedroom, WiFi and washing machine)
  : Tree Top Property, the owner, made it a mediocre experience. I booked through Booking.com, but communications and security deposit had to go through them. They don't seem to realise that in a short term rental like this (9 days), you are working in the hospitality industry and not property management. Communications were impersonal (they didn't address me personally or signed off with a name), the tone was arrogant, the rules many, and the interest in us, their guests, minimal. They came across as a strict landlord, not a welcoming host.

Fair
Traveller Type: Traveling as Couple
  : the location was great, near the car park and town centre
  : no hot water or even slightly warm water from any of the taps- messaged the hosts company they used to say and they said to turn the emersion heater switch on which when I checked was already switched on therefore I switched it on and off again and there was still no hot or warm water coming from any of the taps- kitchen and bathroom only the shower had hot water it was difficult with this as it was so cold there was snow outside already being cold and having to use freezing cold water wasnt great also a little bit hard to find the cottage through 2 gates you can also hear people above you quite badly there was a tv on loudly until about 3:30 am above the room of the bedroom

Good
Traveller Type: Traveling as Couple
  : fantastic location, looks so idyllic and has so much potential.
  : the sofas were broken, there wasnt any hot water, the heater were off and no instructions to turn them on. the freezer was over frozen so the door didnt close.

Wonderful
Traveller Type: Traveling as Couple
  : brilliant location and a lovely property
  : couldnt get the smart tv to work but I think that was down to us not having a clue how to work one!

Poor
Traveller Type:
  : No breakfast Location was good but actual location of the apartment was poor
  : Outside of the property , the big house no 28 is very run down the apartment is behind the house.. badly signposted , the apartment is the back end of this house like an old converted kitchen .. as you you finally find it and approach it you see a rat/vermin box by the gate, you then go down three uneven slippy steps , into the garden courtyard this is a tip ! I have photos .. the door to the is dirty old and needs tlcthere is a huge metal fire escape in the garden loads of rubbish on it , hence reason for rat box , enter the place and it was freezing smelt of damp .. immediate feeling of claustrophobia..its just a straight through run down back end of a house.. freezer in kitchen was completely full of ice .. the bedroom so small the bed is inaccessible , if you need legroom or disability issues as we did it is impossible to get in it .Then outside bedroom is a fire door , we opened this and you could see straight into the street as no 28 door was open, not very secure place to be .. we locked the door turned around and left the property. We then had to look for somewhere to sleep it was getting late and we are both OAPs , we had come a long way were tired and cold .. lucky for us Cotswold Hare gave us a room, this was after an hour searching , rang the company tree tops property they completely ignored our calls.

Very Good
Traveller Type: Family with Young Children
  : Location was great. Property was more specious than expected.
  : The hot water in the kitchen wasn't very warm most of the times, but the shower was hot. The people above us had some really loud music on until late one of the evenings and were generally very noisy.

Very Good
Traveller Type:

Very Good
Traveller Type: Business Traveler
  : Really good facilities and space for staying, working, relaxing. Comfy bed, all the practical stuff you might want provided. Everything was good or perfect and I was sorry to pack up and leave! Thank you!
  : Very little, and nothing significant: car parking not perfect but absolutely fine to be in public car park round back; I only made heaters work on demand so it could take some heating up when I got in or first thing in the morning; it took me a while to spot the folder of info so I had already tried to make the gas fire and electric fire work but to no avail; blinds a little damaged so it took me a little while to adjust them as best as possible.

Wonderful
Traveller Type: Family with Young Children
  : Perfect location for Cirencester, minutes walk to the centre. Very spacious location and very comfortable bed
  : Just need to make sure you read the instructions otherwise it is tricky to find