Castle Inn & Suites Chickasha

Very Poor
Traveller Type: with friends
  : didn’t stay long
  : there where bed bugs in the room and customer service was horrible

Fair
Traveller Type: Family with Young Children
  : They gave us breakfast
  : This room was so run down. Nothing at all like the picture. The countertop for the sink in the restroom was broken and hanging from the wall. There was a king bed and an old chair in the front room, not a sleeper sofa like the description stated. The other room had a small full size bed by the window with no heat, it was so cold. When we turned the heat up our kids couldn't sleep because they were so hot. People live at this property so there's some pretty sketchy characters walking around. The office to the property was my first indication that I made a bad choice when I chose this property to stay.

Poor
Traveller Type: young couple
  : The front desk person (manager?) was helpful, courteous and attentive upon check in regarding our parrot and then again, waking her up at 4 am because our room key wasn't working. She was the highlight of the experience.
  : Cleanliness was completely absent! Major concerns were disgusting bathroom, i.e., filthy baseboards, corners and edges of the floors were completely covered in grime, shower curtain was mildewed especially the bottom 6 inches. All the doors were spotted with dirt and grime. While working tv wasn't available in either sleeping area, over two of the beds in 2 corners of the rooms were 3 live, working spiders busily attending their labors of enlarging their spider webs. It was interesting and a bit off putting to sleep soundly. The other concern was the obvious lack of cosmetic maintenance, and the subpar repair or unfinished examples of simple tasks were numerous. As stated above, neither TV worked at all, one remote was melted, had one missing battery but alas after replacing the batteries and taping together the remote, nothing worked. Over both TV's were discarded or dangling cables and varying power boxes hanging from each wall. There was an electric cover plate with exposed wires hanging by 2 screws on one end, attached to the ceiling?? Bathroom sink, counter and toilet as well as both tv stands and nightstands had numerous cigarette burns, while the bathtub had no less than 20 cigarette burns all over it. There was an uneven, globbing and poor application of caulking covering every seam possible and poor attempts at wall patching abounded when it was attempted at all.

Very Poor
Traveller Type:
  : didnt stay long
  : there where bed bugs in the room and customer service was horrible

Poor
Traveller Type: Traveling as Couple
  : The front desk person (manager?) was helpful, courteous and attentive upon check in regarding our parrot and then again, waking her up at 4 am because our room key wasn't working. She was the highlight of the experience.
  : Cleanliness was completely absent! Major concerns were disgusting bathroom, i.e., filthy baseboards, corners and edges of the floors were completely covered in grime, shower curtain was mildewed especially the bottom 6 inches. All the doors were spotted with dirt and grime. While working tv wasn't available in either sleeping area, over two of the beds in 2 corners of the rooms were 3 live, working spiders busily attending their labors of enlarging their spider webs. It was interesting and a bit off putting to sleep soundly. The other concern was the obvious lack of cosmetic maintenance, and the subpar repair or unfinished examples of simple tasks were numerous. As stated above, neither TV worked at all, one remote was melted, had one missing battery but alas after replacing the batteries and taping together the remote, nothing worked. Over both TV's were discarded or dangling cables and varying power boxes hanging from each wall. There was an electric cover plate with exposed wires hanging by 2 screws on one end, attached to the ceiling?? Bathroom sink, counter and toilet as well as both tv stands and nightstands had numerous cigarette burns, while the bathtub had no less than 20 cigarette burns all over it. There was an uneven, globbing and poor application of caulking covering every seam possible and poor attempts at wall patching abounded when it was attempted at all.

Poor
Traveller Type: review category business travellers
  : I had 3 beds
  : sketchy population of people

Poor
Traveller Type: Business Traveler
  : I had 3 beds
  : sketchy population of people

Poor
Traveller Type: family with young children
  : Nothing
  : Everything, the place is a dump.free breakfast posted NOT. Looks like a flop house

Disappointing
Traveller Type: Family with Young Children
  : The rooms where large and spacious
  : No free breakfast, rooms where not cleaned well, and WiFi was slow and disconnected often.

Very Poor
Traveller Type: family with young children
  : Nothing
  : I reserved a king bed suite.description says 1 king bed and a pull out sofa. I got 1 king bed not made and a full bed not a sofa. Not what was described or promised. The pool was closed because they forgot to clean it. Smoke free room reeked of marijuanna.