Bella Donna Hotel

Poor
Traveller Type: Traveling as Couple
  : It's near MallDova and about 20-30 minutes walking from the centre.
  : 1 - I arrived there around 3pm and they told me that the room wasn't ready yet and that I should wait 1,5h.2 - The room was dirty. It had traces of the previous guests. On the floor there where rests of something that seemed to be food. The bed was uncomfortable. Even though there was a mattress, it felt like there were a wooden stakes diving the bed in 3 parts, which we could feel clearly. 3- The bathroom door handle was broken, so we couldn't even close the door properly. The toilet seat was dirty, it seems that the didn't even check it. The sink had the remaining pieces of food. The shower didn't seem to be clean. And there was no hot water only warm-cold water.4 - The WiFi wasn't available. The heating was turned off. The Air Conditioner didn't work, while the remote was showing 20 and didn't allow me to increase the temperature, the AC was around 24 but it didn't blow any air.