Greenwoods Hotel & Spa

Good
Traveller Type: Traveling as Couple
  : The hotel sits nicely in its own grounds giving a very nice ambience, the public areas are tastefully decorated and clean and the theme follows through into the bedrooms. The rooms are spacious, the beds are comfortable and road noise is limited. Staff are very helpful.
  : The bar food menu is dire and things do not improve when the food arrives (although the staff were very helpful and pleasant). The Beer battered fish was all and I mean ALL batter, it was hard to find the fish, this was accompanied by a small ramakin of bullet style peas. This was surprising for somewhere that likes to be known as a gastro location. It could of course be that they are just trying to move people into the main restaurant in the evening. The shower in our bedroom was not temperature controlled and spurted cold then scalding hot in the middle of an otherwise very nice shower, hopefully management will fix this for the next guests. The morning breakfast was uninspiring.

Very Good
Traveller Type: Traveling as Couple
  : Good breakfast. Nice venue like to be served rather than buffet style, food cooked to order
  : Service slow, staff overstretched. Limited choice of menu some items not available

Wonderful
Traveller Type: Traveling as Couple
  : I loved the the staff and the layout of the hotel was traditionally done which gave me 17th century tudor vibes.the restaurant and the food was incredible considering that it was included in the hotel price. So in all the stay was very very accommodating.
  : The fact that there was no toothpaste in the room and that it was two singles made into a double bed. But apart from that it was lovely.

Wonderful
Traveller Type: Traveling as Couple

Fair
Traveller Type: Traveling as Couple
  : Nice bar. Nice location. Gardens.We didnt use the spa facility, so cannot comment on that.
  : Room was top floor above the bar (38 or 39 cant recall). Heating was not on - the room was very cold - had to use convector heater that was in the wardrobe. The room was looking very tired : 1) the external door was warped and left a decent size gap between door and frame at bottom. 2) The wardrobe was very cheap and in poor condition. 3) The shower screen did not close fully. 4) One of the windows wouldnt close fully and let in a draught. 5) Mattress was two singles put together , so not very comfy.At breakfast the service was very inattentive. We took a good while to get served and when food hadnt arrived after about 15 mins we spoke to a different waitress who checked with her colleague who then had no memory of taking our order!

Very Good
Traveller Type: Business Traveler
  : Greenwoods is a lovely building in a lovely location. The spa is very calm and the gym facilities looked pretty good (I didn't use them as I was too busy chilling)! My room was nice, a good size and clean. I used the restaurant in the evening which was really nice! The staff were very welcoming.
  : My room was too hot throughout my stay! I didn't feel they took advantage of the beautiful outside space - the spa only had access to a tiny concrete courtyard and the cafe didn't seem to have outside seating. My main disappointment was that I like to enjoy a hot drink while reading my book in a spa. At Greenwoods the cafe is across the hotel from the spa and there didn't seem to be a way to make having a hot drink in the spa feasible.

Wonderful
Traveller Type: Solo Traveler
  : Very pleased with everything staff extremely helpful thoroughly enjoyed my stay
  : One criticism which I did mention I was staying two nights and could not put anything in wardrobe as there was an iron iron board and fan

Good
Traveller Type: Family with Young Children

Good
Traveller Type: Solo Traveler
  : Nice room and building is beautiful and room service food was very good
  : Tv in room had really bad reception I had to be moved to another room as my tv stopped working but the other rooms tv was just as bad Room was dusty and had to mention to reception staff

Very Good
Traveller Type: Traveling as Couple