Residence Inn Phoenix Chandler/Fashion Center

Wonderful
Traveller Type:
  : I was there for 4 days and never saw bacon.
  : there were some bugs in the room...

Pleasant
Traveller Type: review category business travellers
  : Staff is friendly and accommodating! Location is good right next to the Chandler Fashion Center and lots of restaurant options & freeway nearby. Surprisingly, there is not a lot of road noise from the freeway. I like the apartment style units with a full kitchen. The breakfast has a very nice variety of options including eggs, sausage and waffles Etc.
  : Hidden charges like $15 per night for parking. The rooms are fairly clean but getting a little run down. Smudges on the walls, apparent blood stains on curtains, etc. Non-working phone and remote. The bedroom is very tight, there is barely enough room to walk around the bed.

Pleasant
Traveller Type: family with young children
  : The staff was great. Rochelle was truly exceptional. So kind and warm friendly. Loved loved her. Food was great and we loved the options. Halls and lobby were great
  : Old rooms not worth the cost. 1st room had a water leak while we were not there. Busted by workers. No phone call or warning when we returned. Went into room carpet soaked fire alarm pulled off and left on bed with dirt. Sprinklers missing molding. Maintenance said he told desk we did not need to move. Smell of glue and wet floors we asked to move. New room holes in carpet right in front of sofa, sink clogged, furniture stained and torn. Floor stained pink. $900 dollars for 3 days us quite a bit for a room this worn and old. I am not happy with the quality of this room at all for what I paid. Pool gate was busted had to stand on a chair to get in. Hot tub was hot but jets did not work.

Good
Traveller Type: review category business travellers
  : The staff was very friendly and accommodating.
  : The room was a bit small, but clean. My room was initially missing the luggage rack and waste basket but the staff was quick to remedy that. They stop serving breakfast at 9:00 a.m. which is too early in my opinion.

Wonderful
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Family with Young Children

Wonderful
Traveller Type: group
  : I was there for 4 days and never saw bacon.
  : there were some bugs in the room...

Wonderful
Traveller Type: young couple
  : Kitchen was very complete and easy to us
  : Bathroom needs a serious update. The tub is extremely shallow and the bathroom sink drained very slowly. Living area seating was not very comfortable.

Good
Traveller Type: Business Traveler
  : The staff was very friendly and accommodating.
  : The room was a bit small, but clean. My room was initially missing the luggage rack and waste basket but the staff was quick to remedy that. They stop serving breakfast at 9:00 a.m. which is too early in my opinion.

Very Good
Traveller Type: family with young children