Residence Inn by Marriott Champaign

Very Poor
Traveller Type: group
  : Thumps up to the lady who checked us in . She was the only one working there . If you need anything she was supportive and would try to personally get it.
  : If anything can go wrong , it will at this hotel. Never been to a worse staffed hotel. First the hotel staff asked us to offload our luggage at the wrong entrance ( far from lifts ) . Then they say they have no idea where the trolley is , so you have to take your luggage by stairs to third floor.The breakfast was till 9:30 . Even if you reach 9:00 all is empty (photos attached ) . If you are brave enough to ask them , they will not only be rude , you will be pushed out. Thankfully there is a Denny's breakfast near by.We had a suite , the mattress of the sofa bed is made of springs . The springs are broken and poking out . It is dirty and unusable.

Very Good
Traveller Type: family with young children
  : Great staff, ample space. 10 minute drive to campus. Nearby restaurants. Standard continental hot breakfast
  : Limited parking (went for graduation weekend so it was a busy weekend). Everything else was great.

Very Poor
Traveller Type: Family with Young Children
  : Nothing to like
  : Very bad rooms and bad service

Very Poor
Traveller Type: Traveling as Couple
  : The location was great
  : The air conditioner in our room didnt work. We told the front desk but nothing was fixed. The second night it still didnt work. They didnt clean our room or give us fresh towels

Pleasant
Traveller Type: Family with Teens
  : Room size was nice, front desk staff were great.
  : When we got into the room the furnace was on & ran for 20-30 min straight, blowing cold air even after the thermostat was turned up. It was freezing in the room. We ended up having to turn it off completely because it was too loud to sleep.

Disappointing
Traveller Type: Group Traveler

Wonderful
Traveller Type: family with young children
  : The property was clean staff was friendly
  : Elevator super slow I didn’t like the how far the room was from the elevator confusing where things was located ice machine big garbage for trash

Very Poor
Traveller Type:
  : Thumps up to the lady who checked us in . She was the only one working there . If you need anything she was supportive and would try to personally get it.
  : If anything can go wrong , it will at this hotel. Never been to a worse staffed hotel. First the hotel staff asked us to offload our luggage at the wrong entrance ( far from lifts ) . Then they say they have no idea where the trolley is , so you have to take your luggage by stairs to third floor. The breakfast was till 9:30 . Even if you reach 9:00 all is empty (photos attached ) . If you are brave enough to ask them , they will not only be rude , you will be pushed out. Thankfully there is a Denny's breakfast near by. We had a suite , the mattress of the sofa bed is made of springs . The springs are broken and poking out . It is dirty and unusable.

Very Poor
Traveller Type: group
  : Surrounding food restaurants
  : Nothing

Good
Traveller Type: Traveling as Couple
  : The room was spacious and clean. The bed was comfortable.
  : The lobby and hallways showed a lot of signs of wear and tear. Prefer to be closer to the University when we stay in Champaign.