JUFA Hotel Vulkan Thermen- Resort

Pleasant
Traveller Type: Family with Young Children
  : The Hotel (the building) is nice and modern. The dinner and the breakfast were good (it depends on the taste), so the serving and the hall was ok. The staff was nice and helpful. There're lots of possibilities to enjoy the staying - unfortunately the spa closes at 7 p.m. The spa accessible through the public dressing room (and toilet) is a bit weird experience. Luckily the place is very close to lots of attractives and towns and places nearby (most of them accessible by car). For example the Volcanic Museum (at hill Sag) is pretty close to the hotel (even walk or bike) and its worth to check.
  : The kids playroom was simple but we found broken and worn toys. The room's toilet and the room's cleaning were questionable. The spa is simple as it is and open to the public and the hot water's pool was too small compare to its interest. Some of the tea's (camomile) warranty - I think - has expired based on the expired taste. I know, its in Hungary but some extra checks by the supervisor staff and little bit more cleaning might improve the overall experience. For example the 'bouncy castle' in the hotel's garden was really dirty on the day we've found it.

Wonderful
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Traveling as Couple
  : -spa included in the accommodation rate- clean mobile home
  : - although breakfast variation was more or less ok, food selection in breakfast was not of the best quality - for example ham selection very poor quality

Poor
Traveller Type: Family with Young Children
  : ok breakfast
  : thermal spa not modern, not clean, dirty mobile homes, too far from the hotel, staff cant speak English

Good
Traveller Type: Traveling as Couple
  : The surroundings
  : Very dirty mobil- home, fortunately we brought some clearing materials so we could clean bathroom etc first. Beds are very hard.

Very Good
Traveller Type: Family with Young Children
  : Nice complex, all in one building. Great for kids.
  : Mobile home.was not clean, No cups.for coffe. Very difficult to speak with personell and lack of information on arrival e.g. how to go to wellness, how to use lockers etc. Whole system of payments or possibilities to book cost to the room number is very unclear. But in the otherhand, once we found out how whole system works possitive were greater then negatives.

Disappointing
Traveller Type: Family with Young Children
  : Very bad cleaning and very bad beds.

Wonderful
Traveller Type: Business Traveler
  : Being a returning guest, the holel was as good as usual. Pleasant, and helpful staff. Very good buffet breakfast (except the coffee) with a wide selection of local foods. Excellent cleanliness (as usual).
  : The restaurants was heavily understaffed, so tables were laid only for the first turn of guests; late guests had to prepare their own tables on a 'help yourself' basis. Diner buffet ran out of hot courses quickly; but to be fair, very good soups and cold meals were available as alternatives.