Villa de Donatis Charming Guest House

Disappointing
Traveller Type: Family with Young Children
  : Views and breakfast were excellent
  : The bunk bed was not set up with a safety rail (or ladder) which we only discovered late on the first night. It did not feel safe for our daughter to sleep there and so she had to share our bed - our first night sleep was dreadful due to this oversight. It was fixed the next day.We stayed for three nights and had no wifi for the entire duration. First we were told wifi connection was automatic. Then I was given a password for the one wifi account avaliable but that didn't work. Then I was told there had been a storm and so no wifi at all. The owner was ellusive - we only meet on the last night when we had to pay. It was bizarre. All the conversations re the bed and wifi had to be had via the breakfast waiter. He would have to run in and out with messages. (My husband does speak enough Italian to be understood)On the last day, to pay, we did meet the owner. She seemed to think that one night of bad sleep was not an issue and said I should have gone to her house late the first night to tell her re the bed. (It never occured to me to do this. All we knew was that the owner lived in the large house behind the hedge)Lastly three things to bear in mind.- Payment has to be in cash. - The restaurant doesn't serve food every night. We ate there one night, the food was good but was served close to 9pm so bear this in mind if your kids eat earlier. - You have to eat breakfast as a family, the first morning i was up much earlier than my family, but had to wait.