Capitola Venetian Hotel

Very Good
Traveller Type: family with young children
  : The location was great, the condo was charming. There were lots of nearby shops and restaurants.
  : It would have been nice to have an actual coffee maker instead of a mini, and the coffee they provided was terrible. Thankfully there are coffee shops just around the corner.

Fair
Traveller Type: family with young children
  : The hotel is in a great location. We had an ocean view room partially obstructed by a decorative roof.
  : The room is bare bones. It's very drably furnished and looks old. This is a studio with a kitchen. No pots,pans, dishes, or even a spoon. I did not realize this until we arrived. My fiance told me that in the office, a sign was posted for an additional price, and you could purchase some stuff. The studio cost for 2 days was almost $600.00. I wasn't okay with having to purchase basic necessities. We stayed at Capitola Beach Suites in the past. The accommodations there are first class. Beautifully decorated, bright, and beachy, and the place had everything and more. Our only complaint was the room was street side and parking was bad. Our ocean view from this room was partially obstructed by another condo that had a large ornate roof decoration that you had to look past. The noise was crazy. A huge pile driver was pounding pier posts in at 8:30 am. Doors were being slammed so loudly the walls shook. We'll definitely look at other places next time.

Very Good
Traveller Type: group
  : Love the easy beach access and the shopping.
  : the bed in our room was not very comfortable. we slept on an incline w/ our heads hitting the bed board at the top of the bed.

Good
Traveller Type: with friends
  : The location
  : Beds not very comfortable and no utensils or plates in the kitchen

Good
Traveller Type: young couple
  : Location and room was nice new carpets decent view. We stayed just one night but if someone is staying a few nights the full kitchen would be a great asset.
  : No ice machine. Room configuration was a little different

Poor
Traveller Type: family with young children
  : Pros:Very close proximity to beach and local stores - walking distanceRooms had a heater
  : Limited & Super tight parking No one tells you, but you have to go down a one way street (according to the sign) - wharf , to get to hotelCalled for an early check in. Get there, room is not ready. No courtesy call to let me know and had to wait with my family in the car for almost an hourVery antiquated No ACOnly one tv Door was lopsided and did not fit the frame There are opening at top and bottom of front door Door knobs falling off Doors do not close properly or stay openNo fan in rooms Hand soap scat/ low quality Hot water takes a long time to heat upYou can hear all neighbors/ loud propertyHardly any wall outletsNo bathroom fanstained couch & carpet No tub, shower only (small)No lock on bedroom doorsHangers were broken Closet door would not close

Poor
Traveller Type: family with young children

Pleasant
Traveller Type: young couple
  : The location can't be beat. Literally steps from the beach. Easy walking distance to the Capitola Village with shopping and restaurants. Parking for one vehicle is included in the price. There are no resort fees. Our room (125) had a small kitchen with a gas stove and oven, small refrigerator, coffee pot, small dining table and 2 chairs. It has a separate living room with couch, love seat and small table with chairs and a flat screen wall mounted TV. The bedroom has a queen size bed with newer mattress, drawer, 2 bed side tables with lamps, one charging station for phones, small closet. The bathroom is small and the shower is very small. Larger size guest might not fit in the shower. Small sink and small shelf under the sink, no other storage in the bathroom.
  : We paid $300 a night for our room, mid week in April. Check in is at 4 pm. We arrived at approx. 2:30. We were told our room was ready but there would be a $30 plus tax fee for early check in. We felt this policy was petty. We returned at 4 and received our key. When we first opened the door to the room we were struck by a very strong, off putting odor that we couldn't identify. This was an old, stuffy, musty, odor, not a strong odor of cleaning products which would have been better in comparison. There is a small kitchen but they will charge you $25 for any silverware, cookware, etc. There was not even a coffee cup, or plastic drinking cup. There was coffee packets with sweetener and creamer but no stir sticks or spoon. Fortunately we had read prior reviews and brought some paper plates, bowels, silverware and coffee cups from home. I would expect some basic items to be available at the $300 a night rate. A one star hotel or road side motel such as a Motel 6 at least will offer a plastic drinking glass, and paper coffee cup. The bathroom has no shelving or place to put your "stuff". You ladies can appreciate my wife's complaint. The Venetian is an older, unique property and the location can't be beat. I feel management could do more to to enhance customer satisfaction. At this price point guests have come to expect more.

Good
Traveller Type: family with young children
  : Location right on the beach was as advertised. Able to walk on the beach in the moonlight without driving anywhere! Room was spacious and had kitchen facilities, and temperature was good, easy to sleep.
  : We had to change our dinner plans because we were required to check in before 9pm, and the clerk was gone "on break" at 8pm when we got there. Never have experienced an employee break being a higher priority than customer service, but that is apparently the top priority at the Capitola Venetian, not the guests. Service was perfunctory, not gracious, and there are not amenities to speak of, no breakfast or features, just a room near the sand.

Very Good
Traveller Type: family with young children
  : I’ve always wanted to stay here at the cute colored hotel. Parking is available for additional cost and worth it being here on a weekend in the summer. Walking distance to all things, restaurants and shops. Spacious room and very clean. Early check in available for an additional cost. Beach steps from room door.
  : There is no view of the ocean or anything really. It is quite loud but I guess this is to be expected during a summer weekend night. People yelling and screaming walking past the rooms headed to bars and dinner.