Prazer da Natureza Resort & Spa

Policies

WiFi is available in all areas and is free of charge.

Free private parking is possible on site (reservation is not needed).

Pets are not allowed.

Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
Children from 3 years old to 12 years old stay for € 25 per person per night when using an available extra bed.
People 13 years old and over stay for € 40 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Prazer da Natureza Resort & Spa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
When using the spa area, there is a mandatory use of bathing suit/shorts, swimming cap and slippers. Guests can purchase a swimming cap and rent towels and robes at the reception.

Please note that the Spa in open daily. Guests under 16 years old are only allowed in the Spa until 19:00 and must be under adult supervision.

Please note that the property reserves the right to preauthorize credit cards after the reservation is made.

Please note that extra beds and cots are subject to availability and must be confirmed by the hotel..

Please note that the Spa and the cardio fitness areas have an assistant every day between 10:00 and 19:30. Both areas are available between 19:30 and 21:00 but without assistant.