Hilton at St George's Park

Very Good
Traveller Type: young couple
  : Good modern building

Pleasant
Traveller Type: family with young children
  : Prestigious place to stay
  : Kept awake all night by noisy people in the interconnecting roomBreakfast was cold and we left full plates of food as not edible

Very Good
Traveller Type: family with young children
  : The room was very comfortable, the toiletries in the bathroom the bathroom in general very good and it worth all, the bed the pillows everything I love it
  : My main and very disappointed concern was the restaurant , both days I was with my son there , and was terrible , the experience ruined our stay, we travelled on train , we didn’t have any car to move around to have dinner anywhere , the restaurant left us waiting more than 40/45 min both days , first day was absolutely no one seated there , not busy at all , the staff didn’t have any knowledge about the menu , our food was completely burned , they made it again , much better but another time to wait! .. I felt the more wasted money ever , second day gave them another chance and was the same ..the restaurant was a bit busy but same 45 min waiting , again no enough staff and nobody had idea about things on the menu , and when the food came I didn’t know was something did about my order a disaster! I left it there ..my son pizza burned again but he was waiting for so long he had hungry and he ate ! This time I complained and at least I didn’t pay ! Of course I didn’t eat!When we checked in the lady didn’t explain me anything about the restaurant ! schedule,anything just told me the restaurant is there! I had no idea that we could order food online ! I didn’t know the restaurant was open for a room service 24 ours and many things that I realised at the end on our checked out with the guys that was very nice! He also showed me a different menu I could take the night before on the restaurant , I thing could be much better if this info was informed on the check in! for the Guests know what to do, or have a bit more info about something so important for people travelling on train ! When the only place you can eat is the restaurant on the hotel ! Very disappointed.The rest all good the swimming pool and the spa area very good despite little maintenance job have to be done on the changing room , the ceiling paint was falling in pieces in one of the little rooms to get change ! The room was very good ! Im planning to back again in July with another 2 people.Kind R.

Poor
Traveller Type: young couple
  : Set up for England football

Very Good
Traveller Type: family with young children

Very Good
Traveller Type: family with young children
  : The location of the hotel was ideal for our needs.
  : The pricing of food and drinks in the restaurant was higher than I expected.

Wonderful
Traveller Type: young couple
  : I loved how friendly the staff were and offered to make me vegetarian sausage instead of the meat option.

Wonderful
Traveller Type: group

Good
Traveller Type: young couple
  : Good selection of breakfast with views over the grounds.
  : Bed very creaky

Very Good
Traveller Type: family with young children
  : Staff were universally friendly and helpful. Particularly the extra effort made to get us checked out without waiting too long and the gym reception.
  : The executive lounge. I've been to lots. I have never known one not to have access to tea/coffee/soft drinks and snacks during the day and only have refreshments available for 2 hours a day.