Hotel Slovenska Plaža Lux

Very Good
Traveller Type: Family with Teens
  : The pool areas were great. The pools were new, clean, and well maintained. The changing areas, restrooms, and access to refreshments were great. The proximity to the beach and walking areas were convenient. Parking was convenient and easy.
  : The grounds were a bit dated but being worked on. It seems the shops within the resort were changing over and were being refreshed as new tenants moved in. The dining areas were very crowded but food was continuously refreshed.

Disappointing
Traveller Type:
  : scenic walkways and free meals
  : children everywhere. like bus loads. literal field trips.

Disappointing
Traveller Type:
  : The complex of houses was beautiful, great location and very spacious. The room was good, but not it wasn't properly cleaned. There was dust all over the floor.
  : Services. The services and customer service was very bad. Nobody spoke english except the reception. The other employees were very rude and lacked customer service skills. For example, while speaking with the parking lot attendee, trying to get information about how to get in, a taxi driver called her and spoke in serbian and she just turned to him and walked away, like I was inexistent. Even though the hotel stated that parking is included, when we got there they told us that parking is available, but they couldn't guarantee us a spot. I paid the parking for the whole stay and the reception told us we can now enter the parking lot, but the guard refused to let us in without a card. After going back at the reception to get the card, they told us to go to the parking lot exit. There, the lady told us she had no card because the parking was full. It was a nightmare. We finally got the card the second day. The receptionist failed to inform us about how things work there and that we needed a bracelet in order to order at the pool bar and when I asked about that, he told me that it's not their job to inform us about that. Awful experience. They need to work on their people skills and customer experience as the whole place has a lot of potential.

Very Poor
Traveller Type: Traveling as Couple
  : Only location
  : Room was to small , they didn't clean and change our beadings and cleaned towels .. no enough sunbeds and space round the pool ..we couldn't really use the pool side on our 3 days horrible food ,flies , over cramped poolside ...

Wonderful
Traveller Type: Business Traveler
  : It is a very nice otel complex, right next to the beach with everything you need close by. We got a newly renovated room, which was nice and had a nice balcony. The breakfast was also great, although very crovded, as youwould expect in such big hotels.
  : There was really a lot going on on the reception, and it is a very big complex. We only spend a night, came late and departed early, so if would be less complicated to be in a smaller hotel. But if you are there for a few days and not on business, I guess great choice.

Pleasant
Traveller Type:
  : The room was not what we booked, we booked a room with terrace, and when we got there they said there are no more rooms like that

Very Good
Traveller Type: Family with Young Children

Good
Traveller Type: Business Traveler
  : The location of the hotel is amazing, rooms are super clean and breakfast is excellent.
  : No communication between rooms and reception; phones are not working, if you have a question, you have to go all the way to the reception to ask.

Wonderful
Traveller Type: Traveling as Couple
  : its town in town in old stile.

Poor
Traveller Type:
  : Location
  : reception staff they did not even smile , bad pool facility they dont have enough sun-beds to all the people .