Hotel Heldt Dependance

Very Good
Traveller Type: Traveling as Couple

Good
Traveller Type: Business Traveler

Pleasant
Traveller Type: review category business travellers
  : I liked that it was close to the University, in a quiet area and so close to so many wonderful green areas. It's also very accessible by bike. Breakfast was decent.
  : I had a very bad experience arriving at the property. I was meant to arrive at the property in time for the check-in hours but my flight was delayed and landed in a different airport (Hamburg instead of Bremen) because of thunderstorms. Because of this, I was significantly delayed and arrived at 1am (instead of 7.30pm) Upon arrival, despite calling the number on the door, no one was able to check me in, therefore I had to sleep at an alternative location at own cost. I tried contacting the property multiple times to inform them of the delays during the trip but only got an answer at 7am the following morning. The hotel compensated this inconvenience with free breakfast for all days. I also didn't like that I had to inform reception for them to clean up my room and only found it about the policy to put a green sign to clean the room on the very last night.

Very Good
Traveller Type: review category business travellers
  : Breakfast was excellent and the staff was helpful. Room was basic but clean.
  : Room was at ground floor with a window onto the street, so I had no privacy and had to keep the curtains closed whenever I was inside. Otherwise I have nothing to complain about.

Very Good
Traveller Type: Solo Traveler

Pleasant
Traveller Type: Business Traveler
  : I liked that it was close to the University, in a quiet area and so close to so many wonderful green areas. It's also very accessible by bike. Breakfast was decent.
  : I had a very bad experience arriving at the property. I was meant to arrive at the property in time for the check-in hours but my flight was delayed and landed in a different airport (Hamburg instead of Bremen) because of thunderstorms. Because of this, I was significantly delayed and arrived at 1am (instead of 7.30pm) Upon arrival, despite calling the number on the door, no one was able to check me in, therefore I had to sleep at an alternative location at own cost. I tried contacting the property multiple times to inform them of the delays during the trip but only got an answer at 7am the following morning. The hotel compensated this inconvenience with free breakfast for all days. I also didn't like that I had to inform reception for them to clean up my room and only found it about the policy to put a green sign to clean the room on the very last night.

Very Good
Traveller Type: young couple

Very Good
Traveller Type: Business Traveler
  : Breakfast was excellent and the staff was helpful. Room was basic but clean.
  : Room was at ground floor with a window onto the street, so I had no privacy and had to keep the curtains closed whenever I was inside. Otherwise I have nothing to complain about.

Very Good
Traveller Type: Family with Young Children
  : Helpfulness of staff, I arrived during the night
  : The room is a bit old, yet clean

Very Good
Traveller Type: family with young children
  : Helpfulness of staff, I arrived during the night
  : The room is a bit old, yet clean