Hotel Wolf 2

Very Good
Traveller Type: Family with Young Children

Very Good
Traveller Type: Family with Young Children

Good
Traveller Type: Family with Young Children
  : The view and the location
  : the hotel room was outdated, full of defective, broken, damaged things. Tv hardly works, totally uncomfortable bed and pillow. The lamp on the terrace was broken, the support bar in the bathroom was broken. The swimming pool is quite ok, but too much chlorine in the water and in the air. you can't stay too long because you feel bad, and no window opens!

Very Good
Traveller Type: Family with Young Children

Very Good
Traveller Type: Traveling as Couple
  : The hotel room was big and comfortable, but missed essential items that was listed in the description at Booking.com. Some of these items were the reason why we booked the more expensive family room.Wolf 2 is pretty close to the main attraction, Bran Castle. It has private parking, that is essential to us.We really enjoyed the Wellness center, with pool, saunas and massages. We had really great massages for the best price we have ever had in a hotel. If you want a delightful, relaxing and healthy massage, the "Wolf special" is a main reason to stay at this hotel.The staff is very friendly and helpful, but struggle with English.The room was very clean, but had extremely much "tear and wear'. This makes it a bit difficult to appreciate the tremendous work that the staff put into their cleaning. However, we are thankful for our clean room and for the help with things that were broken (Internet connection and electrical sockets)!Despite some negative experiences with our room, we give the hotel an 8, many issues could have been avoided, just by giving the correct list over facilities to Booking.com. When we have high expectations according to what we are promised, the disappointment is affecting our sense of the whole experience. So, please take that advice from us.
  : We picked this hotel based on the list of facilities, but essential items were missing. There were supposed to be tumble dryer and ironing equipment, which I spent much time to find in my long search for hotels around Bran. We had lots of laundry to do, after a week on the road, so we decided to pay the high price for this room, to get laundry done within the 2 days of staying.However, there were no such items. The staff said we then had to move to a much more expensive room or we could pay (a lot) to have our clothes washed and ironed. We tried to show them that we already had booked and paid for such a room, but the lack of English and "management" ended in that we resigned and went out to buy some new underwear, that was the most significant.The "free WiFi" they advertise is just open in a few public areas in the hotel and not in the rooms or in the restaurant where breakfast is served! However, when we asked, they gave us an Internet cable. Only next to one bedside, there was installed a connection for it, but the whole set of socket board was broken. We tried to connect the cable, without success and the first evening we had to buy extra bundle of Internet from our provider in NL, so we could use the phone as a hot spot for our other equipments. The next afternoon, when we found staff with better understanding of English, we were offered to change to a similar room, where the socket was OK. However, nothing of what was promised of other sorts were there. So, my technical partner got some tools and managed to fix the Internet socket. A great thanks to the helpful guy that offered us a solution!The room service was very hard to reach, so if you want to order something, you better go down to the bar behind the reception and ring the bell for help. It was still impossible to get food, only drinks. And even my order of a Hugo, came as a Cuba Libre instead!In the facilities it also says that the room was totally handicap friendly.

Very Poor
Traveller Type: Traveling as Couple
  : The location and the view were fine
  : Old furniture, creepy elevator that gave us the feeling that it was about to fail at every use, room was not properly cleaned and ac was not working. The staff seemed bothered by simple requests and the breakfast was not eatable.

Poor
Traveller Type: Family with Young Children
  : Breakfast was ok. Parking lot was fine.
  : A 2008 hotel that looks like it's from 1980's (it was probably rundown by savage tourists). Except the size of the room everything was either heavily used or broken. No cable TV... just an old antenna, I guess.

Poor
Traveller Type: Family with Young Children