Pensiunea Casa Zmeilor

Good
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Family with Young Children

Poor
Traveller Type: Traveling as Couple
  : One word to rule them all : unprofessional. After a long road we arrived at the property to find out that instead of a double room, like we reserved, we were offered a triple room. We always use a filter for properties with balcony as we like to sit and relax on the balcony while avoiding the loudness the restaurants offer during the evening. The property appeared as having rooms with balconies, but in fact only 2 or 3 rooms possessed such a feature, although on the website they appeared as having. After discussing with the owner, whom told us in a passive-aggressive voice that it was our fault for not calling prior to our arrival and asking for something which is advertised on the website and that Booking.com takes 15% of the price we pay, our room got changed to one that had a balcony. However, the balcony was a kinder surprise as it came with a hornets nest. Although we got insurance that this situation will be solved, nothing happened in regards to this. Not to mention the view towards the trash place. As a well deserved bonus to all this, given the current pandemic state, nobody really bothered to wear face masks or to respect the legislation in Romania regarding serving indoors. P.S. : the owner also told us that if we dont like it, well just write 1 star review and he wont care about this. Which is the reason why this review is be 2 stars with a bonus attachment of a complaint to the proper authorities regarding customers protection.

Pleasant
Traveller Type: Traveling as Couple
  : They told me they dont accept reservations for one nights, only for 2 or more nights and wanted to reject my reservation. However I told them I already paid on booking and its not fair, so they eventually gave me the room.

Very Good
Traveller Type: Solo Traveler

Wonderful
Traveller Type: Family with Young Children
  : nice location, easy access , excellent price

Wonderful
Traveller Type: Family with Young Children

Very Good
Traveller Type: Traveling as Couple
  : We stayed in the little wooden huts a bit away from the main building, as requested. They offer a cozy, nature-oriented experience. I could imagine it getting a bit louder with four huts right next to each other, but we were the only ones for two nights and really enjoyed the peace and quiet.
  : As the huts are in the middle of the forest and simply built, cleanliness was not top notch; they had not been cleaned on the day of our arrival for sure. Nothing major but some ants and dust - to be expected if you're in the forest!

Very Good
Traveller Type:
  : The staff is very friendly, the area is very nice. The food at the restaurant is very tasty.
  : We stayed in the apartment on the opposite side of the street and unfortunately Internet did not work well there.