De Halve Maan

Good
Traveller Type: Solo Traveler
  : after booking for two people, I rebooked for three. in the hotel, one employee noted this incorrectly and we were waiting for not a double but a triple room. the man at the reception who met us at 19:00 solved this problem and gave us an extra excellent bed (not a folding bed). thank him very much! We had a wonderful rest with the whole family in this room. The room itself is clean and comfortable.
  : In the morning of August 13, when we were supposed to have breakfast, I first went for breakfast, and then my husband and son. There was a woman who offered coffee to everyone, she looked very pleasant and attentive. Breakfast lasted from 6 to 11 and my son (9 years old) had no appetite in the morning, so he ate very little at breakfast, and when we left at 10:55 before leaving, he went to a restaurant where they covered breakfast and made himself a sandwich.But this woman who was pouring coffee when she saw him there severely called him and forbade him to take this sandwich with him, a sandwich that he had already made and no one would touch it anymore! I understand there are rules, but this is a child, who just didn't eat his portion the first time and it was just a sandwich!!! It was very sad for me to look at this woman and understand that the rules in her head are much stronger than kindness and gentleness in her heart.This kind of service make a bad impression on the whole hotel.

Good
Traveller Type: Business Traveler
  : Basic but comfortable enough
  : N/a