Ardenlea

Very Good
Traveller Type: Traveling as Couple

Fair
Traveller Type: Family with Young Children
  : The location was great, very close to the village and bird land, restaurants & shops. Lovely walks and friendly neighbours.
  : Only 1 hand towel for 4 of us, and 1 tea towel. We had to purchase kitchen rolls to dry dishes etc. The heating was very difficult to understand with no instructions to operate it. We were quite cold when we arrived. The water didn't drain away after a shower, the floor was flooded! The bath wouldn't fill as the plug didn't fit/sit well, 20 mins of running the water to get a few inches for a bath! The drawer front in the main bedroom kept falling off. The under floor heating in the bathroom kicked in on our last morning there. There was no salt and pepper!! The cottage itself was beautiful and a perfect location, they just need to iron out these issues.

Wonderful
Traveller Type: Traveling as Couple
  : Perfect location, nice to be able to walk to shops etc House was warm and we stayed with our toddler and found it really suitable - nice to have the high chair too! Would recommend and return here!
  : Would be good to provide salt/pepper and oil. Kitchen is well stocked for cooking but missing a few essentials

Wonderful
Traveller Type: Family with Young Children
  : The cottage is a short walk to the Co-Op or the town centre and is very comfortable. All the facilities that we required where available. The kitchen is nice and airy due to the large overhead sun roof.
  : If you leave the lounge door open to provide access back and forth to the smaller bedroom all the heat escapes up a set of stairs to a very small dorma room that isn't used for anything. Also the information folder states the heating is on a timer but doesn't tell you what the timings are so you can find yourself getting cold. You can push a boost button or set to permanently on if your in all day so not a great problem.

Very Good
Traveller Type: Family with Young Children
  : The location was excellent, a short walk from the centre of Bourton and all its attractions. The property itself was very nice inside, having a separate lounge and kitchen is often rare at somewhere this size. The bathroom was also great, with a large walk in shower AND bath. There was a decent selection of DVDs also. The parking space was convenient and always a bonus. One surprise was the attic space, albeit the impact it had noted in what we didnt like.
  : The weather was cold during our visit and unfortunately the second bedroom was very cold - despite our best efforts. This seemed to be due to the stairs to the attic letting cold air down

Very Good
Traveller Type: Traveling as Couple
  : The quiet location Very clean and comfortable
  : Trying to open the extremely difficult key safe box upon arrival and departure. This really needs to be addressed for future customers

Wonderful
Traveller Type: Family with Young Children

Very Good
Traveller Type: Family with Young Children
  : Great location, not in the centre where it was heaving, but an easy walk to the centre. Was nice and quiet. Great facilities.
  : Personal preference but the beds were not comfortable. We tried to contact the hosts when we had a problem but couldn't get through.

Very Good
Traveller Type: Family with Young Children
  : The location of the house was perfect, very close to Burton on the Water. The house had everything a family would need and really was comfortable to stay in.
  : Happy with everything

Pleasant
Traveller Type: Family with Young Children
  : It proximity to the center of town was perfect! It was an excellent quiet location! It worked well to have 2 bedrooms. TV and TV streaming services were really great, too! It was very close to a grocery store which was really nice.
  : 1. The host didn't respond to our request for early arrival, so I took that as an acceptance of our request. It was very awkward to arrive and it be such a mess and stink so bad. 2. It had a horrible odor that even after they cleaned it, it didn't go away the entire 6 days we were there. We left windows open all day and night and the smell never got better. We bought spray, used it and left it. 3. There were not enough towels provided so we had to wash the laundry. No washrags were provided or detergent, either. We had to go buy it and wash to be able to have enough towels for our stay. 4, The lockbox was extremely stiff and difficult to use! 5. Nothing provided. No soap of any kind. 6. It was extremely hot in the house and the AC didn't work! There were no instructions on how to set or use the AC either, so we didn't want to try to program it and mess it up. 7. Nothing was done to make us as guests feel welcome or that they appreciated our coming to stay in their place. I've been staying in AirBnB's, VRBO's and Booking.com for over 13 years and I was shocked at how little was provided and the lack of communication. 8. Very disappointed and I would not stay here again. 9. WIFI was also extremely weak and didn't work well!