Extended Stay America Suites - Bloomington - Normal

Very Good
Traveller Type: family with young children

Fair
Traveller Type: young couple

Poor
Traveller Type: family with young children
  : Our first room smelled like smoke really bad so we had to ask to switch rooms.
  : First room smelled like smoke, didn’t have an ice machine.

Very Poor
Traveller Type: Traveling as Couple
  : Staff was friendly at check in
  : The elevator was filthy. The hallways had a bad smell. The fridge door was not wiped off. Grease on the backslash. The towel rod would not stay on. The bathroom was poorly lit, shower head would not stay in position and the exhaust fan was absolutely covered with dust and filth. The room did not warrant the $200 rate.

Very Poor
Traveller Type: young couple
  : Staff was friendly at check in
  : The elevator was filthy. The hallways had a bad smell. The fridge door was not wiped off. Grease on the backslash. The towel rod would not stay on. The bathroom was poorly lit, shower head would not stay in position and the exhaust fan was absolutely covered with dust and filth. The room did not warrant the $200 rate.

Pleasant
Traveller Type: solo traveller
  : Room was comfortable and clean
  : Hallway smelled like garbage when we arrived.

Very Poor
Traveller Type: family with young children
  : Horrible! Blood in both bed. BIOHAZARD! and dried blood on walls. I came home with bug bites all over my arms neck. I am still struggling! I like all of my refunds She only gave partial.............
  : Bed bugs

Fair
Traveller Type: family with young children
  : Location was awesome,Quite and parking was great.
  : The room had a very odd uncleaned smell to it like dirty laundry ..Fan over hot plate ran all the time, could not turn it off. And the light was not working over hotplate,. Notice mold around fridge door. Floor was not clean,my grandson was walking around barefoot and his feet were nasty from the floor..But have to say check in was nice ,staff at front desk was very nice and friendly when we arrived.Yes I would like to stay again ,but would prefer room be a lot cleaner and things fixed that don't work. tThose rooms need to be double checked to be sure they are cleaned and looked at as if they were your own and ask yourself would you want to stay in that room.

Disappointing
Traveller Type: review category business travellers
  : I like the location..
  : I did not like that the elevator didn't work (going down), the Breakfast was not what I expected and the bed was too hard and the ac did not work.

Pleasant
Traveller Type: family with young children