Kingsway Apartment

Wonderful
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Traveling as Couple
  : N/A as t was a self catering let
  : The bath, and there was no shower

Wonderful
Traveller Type: Family with Young Children
  : The apartment was really lovely and very well furnished. Conveniently located in the centre of town within close walking distance of a number of shops, restaurants and attractions. Comfortably accommodated our family of four.

Very Good
Traveller Type: Business Traveler
  : No breakfast supplied
  : Nearly breaking my fingernails with the keypad to access the keys - exiting from the rear of the building rather onto the square. It would be great to have access directly onto the square

Wonderful
Traveller Type: Family with Young Children
  : Large well equipped apartment. Secure parking. Good location.
  : Even though Windows were double glazed still heard traffic in the back bedroom. What looked like a quiet road got quite busy.

Wonderful
Traveller Type: Family with Young Children

Wonderful
Traveller Type:
  : location and size
  : nothing

Fair
Traveller Type: Family with Young Children
  : Lack of documentation - eg. password to wifi, how to switch on the heating, where to put rubbish etc. Apartment temperature on arrival cold - 9C. Nespresso Coffee machine but no coffee for it. 2 small packets of biscuits for 4 guests. Rooms with beds that left very little space around them. Carpet missing in master bedroom.

Very Good
Traveller Type: Traveling as Couple
  : Beautiful location and apartment

Very Poor
Traveller Type: Family with Young Children
  : When we returned the key to the safe box knowing we would never come back
  : The fact that we had driven from the south coast 350 miles with a 2 year old and 8 year old. We had left at 5.00am. When we arrived at apartment at 3.00 check in time it still hadnt been cleaned. The kids were shattered and we were not happy. We were not sent any messages to say it wasnt ready. We called Toast Lettings of Durham who managed the property to be told the cleaners were running late. They couldnt tell us when it would be ready. I said I wanted some sort of recompense but was only offered an apology and to be told it wasnt really that bad. At 5.15 we finally got into the apartment. It was the weekend so maybe that was why it was so noisy. As the bedroom windows look onto the road and market place with the road noise and the racket from the pubs, we got little sleep. Not a good experience all round!!!