Sheraton Birmingham

Very Good
Traveller Type: young couple

Good
Traveller Type: young couple
  : the elevators went up and down very quickly and never waited long for one. the room was comfortable but small. location was perfect to go to nearby venue.
  : stayed on 12th floor, but the noise from outside was very loud; were facing the interstate, but still should have not been that loud.

Pleasant
Traveller Type: Traveling as Couple
  : Would be convenient for concert goers, but we were there on pleasure. The bed was nice and room nice, but a bit pricey for what you get. Very pleasant customer service.
  : Construction inside lobby. Worn; in need of some love. Parking advertised as $15 but was $29. Quite a bit of walking to parking deck, but it is all inside with a covered cross walk to the parking deck. You have to walk thru connecting hotels to get to it.

Fair
Traveller Type: family with young children
  : Friendly staff, room was clean, beds were comfortable.
  : I splurged for this facility because it said it was connected to the BJCC and offered parking and in-house restaurants. While I am not yet disabled, I do have mobility issues that prompted me to spend extra for those added convinces. The catwalks to the event area were closed and locked down when it came time to attend our event. We spent extra time trying to figure out how to get where we needed to go, only to find it was quicker and more straightforward to go out the front door and cross the street. I had to pay for parking that was also not on site. It did have a catwalk from parking to the facility, but again, walking down the street then crossing the street was faster and more straightforward. The restaurants were all closed when we checked in around 5 and had no signs posting the available times, at least none we saw. We ended up leaving the building and walking down the street for our meal. So, in my opinion, it was not worth the extra money I spent for "conveniences" that not really convenient.

Good
Traveller Type: young couple

Wonderful
Traveller Type: young couple
  : It has recently under gone a renovation so the property was clean and fresh. The staff was very attentive as well.
  : The process for purchasing the breakfast buffet was confusing and not communicated very well. You walk in to the lobby and the first thing you see is where the plates and utensils are. Once you start filling your plate then you are told to eat breakfast you must first go all the way down to the coffee shop to purchase it. This old be solved with better signage or allowing for purchases at your table. There was also no option for decaf coffee at breakfast. The food was good but a little pricey at 18.00 per person.

Very Poor
Traveller Type: Business Traveler
  : Not alot
  : Overpriced 0 amenities. Everything's under remodel that they don't broadcast

Wonderful
Traveller Type: group

Disappointing
Traveller Type: young couple
  : the hotel was accessible to other attractions. this is the only thing i liked.
  : no Soap in bathroom. ice machine was broken. i had to pay for parking and walk a very long way to my room. no mini store in lobby, i had to walk to the hotel next door for advil. room service, if available, was not apparent.