PAPA RHEIN - Hotel & Spa

Wonderful
Traveller Type: Family with Young Children
  : Beautiful hotel, though 350 euros for a double room was too pricey
  : Too pricey. Had expected to be able to swim in the outdoor pool but this is actually only 60cm deep.

Wonderful
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Solo Traveler

Wonderful
Traveller Type: Family with Young Children

Good
Traveller Type: Family with Young Children
  : Location
  : Very small pool, service slow

Wonderful
Traveller Type: Traveling as Couple
  : Alles Tip top. Tolles Hotel. Cooler Style. Top Lage.

Wonderful
Traveller Type: Family with Young Children

Very Good
Traveller Type: Traveling as Couple
  : A clean and charming hotel. Lots of space and great view from the balcony and the top terrace. Spa was clean and again, very spacy and comfortable.
  : Not much hospitality from staff. The cleaners were the most friendly. For a hotel this expensive, one would expect a warmer welcome and service from staff. Breakfast spread was great with so many choices, but over-cooked and dried up sausages, bacon etc. I suppose some dish were prepared the night before. Lido deck might be considered a casual pool side bar, but I was shocked with the Tuna pasta, with cans of Tuna. Im not surprised with the use of canned Tuna, but so much of it just poured on to the spaghetti. And pizza from the freezer The food just didnt match the posh environment. The appetizer mix was good. It is obvious that so much effort was put into the decoration and the theme of the hotel. Perhaps the staff needs to gain more experience.

Very Good
Traveller Type: Solo Traveler

Good
Traveller Type: Traveling as Couple
  : One of the greatest locations on the Rhine (from Cologne to Mainz), beautiful, with a great river walk to the "Stadt am Strom" museum, very well presented and a must if you are a fan of Hildegard von Bingen - there is a nice Hildegard garden next to it. Very quiet for a Rhine location: you don't hear the motorways or fast roads, nor the trains. And you are next to the ferry to Rdesheim, a close walk to the Rhine ship stops. Great breakfast, great indoor pool.
  : A wellness factory, very impersonal, with "cheap" furniture - except for the beds. Absolutely closed-off, without indications, maps or brochures on the surroundings. In a 4 day stay we couldn't book the restaurants a single time; I have never seen a hotel which doesn't privilege residents! Robotic information only through scanned codes, it took us 3 days to locate the fitneess room (which apparently had been moved into the sauna area - again no map whatsoever - even personnel were not informed!) and the room was heated like the rest of the sauna! No courtesy tea or coffee in the room - with restaurants closed at 6pm (would you believe it). Luckily, there was the Zollamt restaurant on a close walking distance, with excellent food and service!