Hotel-Pension Rheingold am Kurfürstendamm

Very Good
Traveller Type: solo traveller
  : Booked this hotel for 1 night, paid 47 $ in January 2024. Located on the last floor of the house.RECEPTION: Had no experience, due to check in is automated and it's very easy to get in.ROOM: I lived in the "Double Room", double bed with private bathroom. Overall the room was good, clean, the bed was comfortable. There is a window, table, refrigerator in the room. BATHROOM: Clean, water was warm and the pressure was ok. Towels are provided. There is no washing machine in the number. Shampoo, soap are not provided.CHECK OUT: 11:00

Fair
Traveller Type: solo traveller
  : The room is super, clean and nice, it was a great value for the money spent. But the hotel is on the 4th floor and there was no light in the entrance lobby, which would be enough for somebody to have to run back, because is lonely, then there is no lift so you have to move from the 1st floor to the 4th floor in a lonely and very dark staircase, I felt frightened by as African man I was prepared for the worse. But getting to the hotel the room was okay with me, large bedside, nice toilets, good room. But worse still no food, no breakfast etc.
  : The lift needs to be feet, they need to move their reception to the down floor so that a visit who is coming in for the first time could come inside and see a human being to talk to, if the person is having difficulty opening the can come to his or her aid, I was knocking on the door for over 15 min. Not knowing that the receipt is upstairs they can never know I was around, so is not safe, somebody can easily kidnap a visit like if he discovers that I don't know where am going and there is no how the hotel would be aware of my arrival.

Very Poor
Traveller Type: solo traveller

Very Poor
Traveller Type: solo traveller
  : Location

Very Poor
Traveller Type: review category business travellers
  : Nothing
  : I strongly advise against staying at this place. I wouldn't recommend it to anyone. The room was dirty, had a persistently unpleasant smell despite having the windows open, and the staff were unfriendly. I initially booked for 3 nights, but the room was so unpleasant that I decided to check out early. I discussed this with the property, and they initially agreed, saying I could leave and they would adjust the booking for a refund later. However, after checking out, they refused to accept the date changes on the booking and didn't provide the promised refund. Consequently, I had to reserve another room in a different hotel, and they did not respond to my attempts to reach out.I have never had such an experience in any other hotel worldwide.Unfortunately, I can't give a zero rating.

Very Poor
Traveller Type: family with young children
  : Nothing
  : Disastrous property and team

Very Good
Traveller Type: solo traveller

Very Poor
Traveller Type: review category business travellers
  : They tried to charge an extra 50 % for the dog. I disagreed. We agreed on a cancellation. They didn't honour it and stole the money. Avoid, they are gangsters.
  : Lying and cheating

Wonderful
Traveller Type: solo traveller

Very Poor
Traveller Type: review category business travellers
  : The way of behaivare of the people working there Not Professional at all.