Pierre & Vacances Benidorm Levante

Very Good
Traveller Type: Traveling as Couple

Good
Traveller Type: Family with Young Children

Very Poor
Traveller Type:
  : Location
  : Staff was rude ! You having to pay for clean towels ! Not allowed more than one bath towel for 5 days !! Only get 2 keys ! Staff not friendly groups of people drinking swearing taking drugs around the pool area toilet roll have to beg for more have to clean the room before leaving to get deposit back room full of ants sit on leaks wouldnt recommend

Good
Traveller Type: Traveling as Couple
  : Everything was good
  : All ok but a bit run down

Good
Traveller Type:
  : We were able to check in early and use the room.
  : No kettle

Poor
Traveller Type: Traveling as Couple
  : I liked the apartments and pool were lovely. Baloney okay it was big, just view of delivery entrance with garbage bins.The only member of staff that was nice, she worked in the bar. It was located in a nice area.
  : It all started bad the minute we got inside the door. Receptionist speckling to guess with bad attitude over mistake about keys., When I asked to check-in, again she took same attitude with me. I have never met a receptionist like her.i had to leave my boyfriend deal with her. we said we would clean and change beds myself. We only got clean towels and bed linen on the 5th.once in our 11 nite stay. Asked for shampoo and shower gel 5 days in a row. To be told there were out of it each time, so embarrassing going to reception each time we needed toilet paper. Then to be told all the cleaning I needed to do to get deposit back, i.e clean baloney even though it was the worse area balls of hair stuck to floor,clean fridge, clean kitchen, strip bed's,. Got so afraid I would not get deposit back so I even Polished and wash all floors. They had a 25 fee if key was left in apartment. If the elevator broke a 250 fee to fixed it. I have been going to Benidorm 10 years. This place has been the most disappointing. specially having the same reception check-in us out again. Made a big deal about doing apartment check. Then give out to me, that I should not have washed floor that was cleaners job. Again the worse attitude, I have ever seen in the hospitality industry, where I work myself the last 23 years. My third and fourth photos are how much cleaning I did.

Poor
Traveller Type:
  : The room was clean
  : It was very noisy. Dirty outside. Grumpy staff.

Very Good
Traveller Type:

Very Good
Traveller Type:

Fair
Traveller Type:
  : The size of the apartment and the balcony
  : The staff were very rude especially the man behind the little bar, the sofa bed was un-sleepable it was that uncomfy and noisy. The shower was cold the hole time we were there. Apartments didnt get cleaned, no clean towels, no toilet rolls