Hotel Servigroup Venus

Policies

When booking more than 3 rooms, different policies and additional supplements may apply.

WiFi is available in all areas and is free of charge.

Public parking is possible on site (reservation is not possible) and costs EUR 10 per day.

Pets are not allowed.

Children of any age are allowed.
Children up to and including 1 year old stay for € 5 per person per night when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
No extra beds are available.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Parking is subject to availability due to limited spaces.
This property will not accommodate hen, stag or similar parties.
In the event of an early departure, the property will charge you the full amount for your stay.
Please note that the booking, once charged, is non-refundable. This is because the rates have discounts applied.

Please note that guests must present a valid ID on arrival.

Please note that bed types and special requests are subject to availability and may have extra costs.

If a reservation is made for more than 1 room, guests must include the name and surname of a lead guest in each room. Please note that guest name changes are not permitted. This is because they have discounts applied.

Please note that the room cleaning service is from 12:00 to 16:00. After check-in, guests can enter their room as soon as cleaning has been completed.

Please note that Half Board and Full Board rates do not include drinks.

Hotel Hotel Servigroup Venus considers people 13 years of age or older to be adults.

Free WiFi is available. The property cannot guarantee bandwidth or the connection of all devices. The link offered is only for internet navigation, checking emails by web browser or mobile apps with low data consumption. The property therefore cannot guarantee total coverage in all areas of the property, as some areas may have poor signal reception due to the structure of the building.

The hotel has air conditioning during the summer months.

Please note the published rates for stays on 25 December include a mandatory fee for the gala lunch. Rates for stays on 31 December include a mandatory fee for the gala dinner held on that evening.