Garni Hotel Helvetia

Poor
Traveller Type: Family with Young Children
  : The location was good, there were nearby cafes and markets.
  : I recently had the unfortunate experience of staying at a so-called "4-star" hotel that turned out to be a complete disappointment. Despite its claims and promises, this establishment fell far short of delivering the quality service one would expect from a hotel of this supposed caliber. First and foremost, the lack of a 24/7 reception is simply unacceptable. It is inconceivable that a hotel claiming to be a four-star establishment would not have round-the-clock staff available to assist guests. Instead, guests are required to leave a note if they wish to leave their room during the night, and upon returning, they must call a phone to gain entry into the hotel. This is not only inconvenient but also raises concerns about the safety and security of the guests. The rooms were outdated and lacked the modern comforts one would expect from a four-star hotel. The furnishings were worn and shabby, and the overall cleanliness left much to be desired. It was evident that the hotel had not invested in maintaining or upgrading their rooms to meet the standards of a four-star establishment.

Pleasant
Traveller Type: Business Traveler
  : Despite the fact that offer included breakfast for an additional fess EURO5,00 it is not available in principle, because ... the hotel doesn't have own restaurant and it was necessary to look for breakfast on the street. Both safe boxes in the room were out of service. Shower in the room didn't work. This hotel absolutely doesn't match the description and can't have 4 stars, maximum 2.

Pleasant
Traveller Type: Traveling as Couple
  : Hotel location, staff, interior found good.
  : Hotel's room not equipped a set of bathroom accessories (shanpoo, shower gel etc).Bath towels was clean but very old.Breakfast not included . Good bistro located very close.Bigest room toilet seat installed not properly .

Very Good
Traveller Type: Solo Traveler
  : Nice room. I was upgraded by Booking.com, most likely because it was low season.
  : Dark room without a view.

Very Good
Traveller Type: Family with Young Children
  : the property was excellent with nice staff
  : I didnt like the fact that it didnt have a restaurant. Thats the only thing that is missing

Wonderful
Traveller Type: Solo Traveler

Good
Traveller Type: Traveling as Couple

Wonderful
Traveller Type:

Poor
Traveller Type: Solo Traveler
  : Interior is quite good comparing to price.
  : Cold, basically the same temperature as on the street. No hot water, no room service, no bar, they ask u to give back key before u go anywhere, dirty room.

Very Poor
Traveller Type: Solo Traveler
  : Nothing. Avoid this establishment by any means.Ir is fraud it says 4 stars but they removed the 4th stsrt by stickers.
  : Everything.Rooms outdated.Hotels is 2-3 stars not 4. Booking.com what te? Shame on you.Rooms were dirty. I found an alive insect in my bed.Shower was soooo dirty.They agreed to refund my second night brcsuse I booked another hotel, I could not stsy there but nothing.There was a club right next to my window and there was loud music till 4am m, so I could not sleep.There is a weird smell in the room.I paid a room wirh breakfast but there was no breaksfast.The owners attitute who told me the pricr I paid was not for 4* so its ok it was not a 4*