Hotel Bešeňová

Good
Traveller Type: Family with Young Children
  : Breakfast was great. Staff polite and professional. Sign in and sign out was well done, no prolongation. Services were well handled .
  : Limit amount of people in the Aquapark part of Besenova. At times it felt overcrowded. I do understand its business, but it should be also about user experience and comfort. Waiting in lines for 30-40 minutes due to overcrowding ain't fun. Especially with smaller kids. Life guards could be a bit more focused and active, rather than sitting passively waiting for things to happen. Preventive measures. Especially by kids pools and slides.

Very Good
Traveller Type: Family with Young Children

Good
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Family with Young Children

Good
Traveller Type: Family with Young Children
  : Comfy beds, good breakfast, friendly administrator.
  : Too hot in the room almost without possibility to reduce it and a bad sound isolation. Also, there was no kettle(saw it in the coridor but thought it was for trash). Great thermal park but 20min before closing time the rude man that was working around the pool started shouting and whistlening on us to go out without any further explanation why. Thermal park is only open till 9 pm?? Dissapointed.

Good
Traveller Type: Family with Young Children
  : Staff was friendly, facilities were kept clean and room cleaning service was also good. Food options were plentiful and tasty. The fact that water park tickets were included in the price of the stay.
  : - Room was too hot without any option to regulate the heating temperature. - One of our booked rooms was missing belt for the bath robe. - No amenities in bathroom. At this price range we would expect at least a tooth brush and small tooth paste and two types of shampoo and shower gel (1 for men and 1 for women)

Wonderful
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Traveling as Couple
  : I love this place! - Some people claims, that breakfasts are boring and repeatable; well, that's true that usually choice of dishes is the same each day. Anyway, it's a great choice and it's possible to create tottaly different breakfast using proposed ingredients. There's different types bread - sometimes still hot, plate with cheese, yoghurts, cereals, some hot dishes - like sausages, beans, vegetables, fresh fruits etc. So I think that's a great breakfast. Staff is very friendly :) - Rooms; standard rooms have everything I need. A lot of place (so I was able to do exercises when needed ;), comfortable bed, TV and small kitchen. - Staff; It can be hard to communicate in english and I think that it would be hard to communicate at all, if you don't know any of slovian languages. Anyway, staff is very nice, very helpful and smiling. - Aquapark; as I expected :) Hot water, nice slides, good drinks & excellent sauna center. - Localization; Amazing. I mean - If you like to make hikes. It's between high tatras and low tatras ; so you travel to both. I don't know if there's good public transport as I was travelling by car, but you can reach a lot exciting mountains, valleys, castels in less than 30 minutes.
  : Biggest issue: -Sauna not included in overall price. That was changed :( I wasn't sure, so I sent an e-mail to hotel and I received reply that YES, entry to saunas are included. Then, on place, I got info that it's not. It was very dissapointing, because sauna was our main reason to book place in Besenova, as they have really great complex. It's 12,6 EUR for 3 hours per person. So for full week for one couple it would be ~ 176. That's a lot, at least for us. If it's not included in price, maybe there should be any type of dicount for hotel guests or at least any type of "weekly pass" or smth, with lower price. Small issues: - You cannot communicate in english; but staff is so friendly anyway, that at least for slovian customer it shouldn't be any problem. - Dinners; well, dinners are tasty. Good choice of dishesh (but a lot less that on breakfasts) etc, but price comparing to experience is too high (20 EUR). I think that if it would be a little bit cheaper, then more ppl would go there :)

Very Good
Traveller Type:
  : location, breakfast, comfortable beds with nice view.
  : Unfortunately, I came in school holidays, and due to the lack of snow, the hotel was full of families with kids who ran all over corridors all the time.. The thermal spa was overcrowded! This has nothing to do with the hotel but just be aware if you are looking for relaxing time choose different dates.

Fair
Traveller Type: Family with Young Children
  : Breakfest is not good ;(