Hiding Space - St Catherine's Hospital Apartments

Very Good
Traveller Type: review category business travellers
  : I really liked how homely the apartment felt and the cowshed products were lovely. the furnishings were nice and the courtyard was very pretty
  : the wifi is really really slow… I was travelling for work so it was a bit of a pain that I had to go to cafes for business calls because the wifi wasn’t good enough in the apartment which I had chosen specifically so I could work from the living room area. also my room (6) is located directly above the front door of the hotel so it is really loud whenever anyone enters or exits the hotel

Pleasant
Traveller Type: solo traveller
  : The interior was nice and location was very central
  : The room was covered in dust, in particular the radiators were covered which meant we were sneezing quite a lot. One of the bedside lamps was missing from the ceiling. The bed was so hard we struggled to sleep during our stay. The pillows were just as bad and we couldn't replace them when we tried to find some spares in the utility room. The room was boiling hot in the night, eventhough the heating was turned off so again had a bad night sleep.

Wonderful
Traveller Type: family with young children

Wonderful
Traveller Type: young couple

Pleasant
Traveller Type: group
  : Excellent location, very clean
  : Ridiculous amount of emails repeating exactly the same info (12 to be exact), apartment was a little shabby in some areas, scuffed paint on walls in multiple places etc

Poor
Traveller Type: solo traveller
  : The only positive thing about this experience was that they were very cooperative and let us out of our reservation and we only had to pay the first night after we complained. Even though on the phone they said we would get a full refund. We were just happy to get out of there and into a nicer place.
  : I definitely would not stay at this place again. They spam you with emails about the check in process right from the beginning. The check in process is an iPad in an entry way that didn’t work very well and kept crashing during the process. We had no contact in person with anybody who worked there. Sadly we were unlucky enough to get the “Deluxe 6” apartment directly in the entry way where everyone needs to check in and pass through when leaving or entering the property. The slamming of the heavy door and constant voices was annoying and started early in the morning! There is no privacy in these flats as the ground floor windows are either right on the street where passerby’s can just look into every window or to the courtyard where guests can look in.Flat was way smaller than the pictures made it seem. Tiny living space with very little decorating. Many different scented oils throughout the flat which is probably to disguise the horrible smell coming from the refrigerator in the kitchen. Gave us a headache. The upstairs bedroom had no storage for clothes or personal items and the first thing that happened when we went to open the bathroom door is that the heavy door knob fell off which seems to me an ongoing issue as I’ve seen others complaining about this in their review. The toilet dripped from behind the wall 24/7 and was so loud at night that we couldn’t sleep without earplugs. Loud thumping noise in the walls all day and night probably from the plumbing. Broken and missing lampshades and used lotion bottles with the label falling off and hair and dirt from previous tenants stuck to it. All in all a very sad situation. We have no idea how these flats received such good reviews.

Very Good
Traveller Type: family with young children
  : Ideally situated. Lovely flat, cosy bed and loved the bathroom, shower and heated floors that was a dream! No real reception however one could message and immediate/prompt response, very good.
  : Upstairs neighbors, very loud in every sense...rather crazy actually...

Very Good
Traveller Type: young couple
  : The position of the hotel is superb as you are right in the centre and also the cleanliness of the apartment itself was exceptional.
  : It would be useful if there was more information on how to use the induction hob as not everyone is familiar with how to work the appliance.

Very Good
Traveller Type: young couple
  : great location, facilities were very good. clean and great shower.
  : only personal preference but the mattress was overly firm.

Wonderful
Traveller Type: young couple
  : great location and great size for 2 people. was really clean and easy to find!
  : more options on the tv as some of the channels didn’t work and would have liked the option of Netflix. otherwise it was perfect!