Hampton Inn & Suites Bastrop

Very Good
Traveller Type: family with young children

Good
Traveller Type: review category business travellers
  : I really enjoyed the accommodations and friendly staff.
  : I did not like the location of my room. Outside of my window was a wall. No view. Just a wall.

Wonderful
Traveller Type: young couple
  : Exactly what you expect,also locatian wise. Clean and comfortable with nice breakfast. Very good for visiting Bastrop. Easy drive from Austin airport
  : Nothing

Very Good
Traveller Type: family with young children

Wonderful
Traveller Type: group
  : The location was easy to get to
  : N/a

Very Good
Traveller Type: Traveling as Couple
  : it was implied that every room had a mini-fridge and microwave but that was not the case.

Poor
Traveller Type: young couple
  : Breakfast and coffee. Clean.
  : We got to the Hotel and they said they couldn't find my reservation. Waited about an hour and was told they didn't have our confirmation number from booking.com. Was told that is what happens when you use a third party for reservations! Finally after an hour and a half we got a room. Got to the room and key didn't work. Went down and she redid the key and that one didn't work. The lady from behind the counter came up to use master key and it didn't work. The lady said she would have to get maintenance, but no maintenance was there. We ask for another room and she said they were full. So about 2 1/2 to 3 hours later she amazingly had another room. So our stay was horrible and we would appreciate a refund. This incident was not our fault and I think for the price we should get a refund.

Fair
Traveller Type: with friends
  : Convenient & food
  : Smells & beds were not comfortable & carpet old

Very Good
Traveller Type: family with young children

Wonderful
Traveller Type: family with young children
  : Customer service and cleanliness of the room
  : Carpet had a tear and couldn't connect to wifi