Bran & Denise Residence

Very Good
Traveller Type:
  : Great pool and football + tennis fields. Very friendly personnel. Easy check in and out. International atmosphere and ideal for families. Children played football nearly every evening together and made friends with other kids. Good hiking routes. Barbeque possibility was nice.
  : No direct view to lake. 2 km steep climbing back from Garda village, needed car to visit Garda. No minimarket near. The room we had was basic but this was a known matter before hand.

Very Good
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Family with Young Children

Good
Traveller Type: Family with Young Children
  : The facilities were nice. Pool. Big open yard. Tennis court. Soccer pitch.
  : The pool is way to small for the number of families on site. Which I do not understand since they have loads of land. Also, the guests have a lot of toddlers. Apparently, the word is out that this facility is perfect for young children. Good view of the pool and grounds from the units. Plenty of room to set your kids running. But a lot of people put their toddlers in the main pool (not the children's pool). The pool was so crowded, and filled with screaming toddlers, my son and I barely used the pool. I have had a child too, so I am used to screaming children. But there were a lot. I wish I knew that before I booked.

Pleasant
Traveller Type: Family with Young Children
  : nice location and pool, pour inventory and pricy
  : Appartement was not clean, very pour inventory

Pleasant
Traveller Type: Family with Young Children

Poor
Traveller Type: Family with Young Children
  : The pool
  : Be aware that the residence asks for extra charges for the air condition which I had to pay for 20euro per day and they did not send the remote control for the A/C so I had to stay 4 hours in very hot apartment sweating Even though I turn the a/c on the apartment was very hot and I couldn't sleep at night because the a/c was so small and the location of the a/c was near the bathroom not even directed to cool nor the bed room or the living room The pillow was so small the bed was not stable I wake up everyday with neck pain It was bad experience for me

Very Good
Traveller Type:

Wonderful
Traveller Type: Family with Young Children
  : pool, playground, welcome gift, sports activities
  : no breakfast avaible

Poor
Traveller Type: Family with Young Children
  : My original review: The location is great, it is immersed in nature.The pools were fine.There is a bar within walking distance, great for breakfast and evening entertainment.The lake is 10 min by car.The key were easy to find and retrieved.Each apartment has 2 sunbeds and an umbrella.We booked 2 apartments.They were pretty tight for 6 people and the kitchen needs renewal.Some of the beds were super worn and had small tears in them.In one of the apartments the bunk beds were not prepared at all, they were not open and the apartment was not well cleaned.The other was fine.There weren't enough cups for 6 people.I understand that the residence is self-catering, and this is not the first time we have stayed in a place like this.However, this is the first time that there is no sponge or dishwasher liquid.When you travel from far, as we did, it is not pleasant that you have to look for a shop nearby to buy the bare essentials right upon arrival.The fridge is extremely small for a self-catering place of 6 people.We were very excited about the tennis courts and were aware of the fact that the use of them comes with extra costs (15 Eur/hr). What we were not aware of is that you need to make reservations with the office every time you want to play (24 hr in advance) and at a time that is more convenient for staff rather than the guests.There is a timeframe: from 10.00 to 18.00.During hot summer days, it is not the best, as even the pool also opens at 8.00.We were able to negotiate for an earlier and later play a couple of times which was nice from the office.The quality of the tennis court is terrible.We are tennis players, we brought our own tennis rackets and balls. The course is full of stones and in many places, there are holes covered only with the red powder, so when you play the ball does not bounce back, or it hits the rocks it loses control.
  : An update to my review after reading the response of the owners: I am very sorry to see that your reaction to our experience at your facility is somewhat disproportionate and inappropriate. I also point out that your comment is not only offensive but is incorrect. We never stated to be professional tennis players. I suggest reading better - as you ask of many of your clients as well - before answering and risking making a bad impression. Unlike yours, my comment was polite. I also find that you have decided to focus only on the negative things instead of reading the positive ones I have written and you have done so in an aggressive and decidedly unprofessional way. Due to your insults I have lowered the review points further.