Count Kálnoky's Transylvanian Guesthouses

Good
Traveller Type: Traveling as Couple
  : Friendly personnel, environment overall, food
  : Not comfortable beds, double bed was actually 2 individual beds, with different heights.The old furniture could be better maintained. Cleanliness could be improved to match the rating and prices.

Wonderful
Traveller Type: Traveling as Couple

Disappointing
Traveller Type:
  : The location is beautiful, as are the buildings and fittings.
  : It took us nearly two hours, three trips to the office and shuttling the manager around in our car just to check in because he had none of this ready and wanted to take us on a grand tour. The very last thing we wanted after a long day up since 4.30! He then tried to tell us when we should check in and out at his convenience, even though this didnt match what was advertised or what we wanted to do, and argued against what we wanted. Then he said that he expected us to attend dinner with all the other guests at extra cost in order to make business acquaintances with them as thats how they do it here, and had to be told multiple times to take no for an answer, which he was very disappointed about. If youre there for the full experience, this is your thing and youre willing to take lots of time, I imagine this place is good. If you just want to check in and out and do your own plans in an easy manner with little fuss, avoid it like the plague, Ive never been anywhere more fuss! There are much nicer, far cheaper guesthouses nearby with less pushy managers.

Wonderful
Traveller Type: Traveling as Couple
  : very peaceful and charming

Fair
Traveller Type: Traveling as Couple
  : The authentic village atmosphere, place to relax and sleep. Nothing to do
  : ImportantTheres no any place to eat , no restaurant or bar. The stuff are not at the location . Any program you must to ask 2 days before arrive . At the dinner you have just one option of food . Saturday and Sunday all facilities are close . The Wi-Fi is poor . It is a family business, you will not receive quality hospitality

Pleasant
Traveller Type: Family with Young Children
  : The people verry hard working even if it s less personal according to the demand of property. The coordinator do his best to make people enjoy the stay.
  : The owner of property can invest more in: Employees, children playground, facilitiea of accomodation

Very Good
Traveller Type: Traveling as Couple
  : Its a quiet and peaceful place, the room was clean and beautifully renovated. Nice and helpful cooking ladies.
  : The communication skills and proactivity need improvement:- the reservation confirmation email (and also the website) stated that the reception is at the Stone Pub. When we arrived, there was no one there. Before arrival, someone from the accommodation called me to check our arrival time, it wouldve been great to tell me where should I go for check in. I had to call him twice in order to understand where to go, eventually we met in the street - we asked about cozonac secuiesc cooking lesson - the answer was simply that it will be on Sunday afternoon, not a convenient time for people checking out on Sunday. There was no effort made to find an alternative time or to propose a different activity- after I made the reservation I had several emails exchange with someone from the property regarding meal prices. To my surprise, at check out I saw that the actual prices were higher, I told that to the person in charge and all that I got was a shrug. The issue is not about the price difference but the attitude and communicationFood was good quality but flavorless.

Very Good
Traveller Type: Traveling as Couple
  : The restored rooms furnished with antiques were unique and beautiful. The setting in a small country village( not a tourist town, but a real working farm country village) was wonderful. Utilla was a good host suggesting a great country hike for us and conducting the tour of the Castle.
  : The kitchen staff was grumpy and not gracious. Dinner was good but breakfast deteriorated over our three day stay. On our third day we got to breakfast on time but they were out of coffee, hot tea water, napkins and bread. The lady from the kitchen staff ignored us.

Wonderful
Traveller Type: Traveling as Couple
  : Clean room, quiet, nice people and surroundings!
  : I was expecting a more locally gastronomical experience.

Wonderful
Traveller Type: Traveling as Couple
  : The location is simply heavenly, the attention to detail in the restoration is incredible, the location managers treated us with great hospitality and kindness and all the food served was local.
  : That we didn't stay more