Apartments Drago 2039

Poor
Traveller Type: Business Traveler
  : Location is very nice since two beaches that are on 2 separate bays are really close. The overall architectonic view of the house with a large patio and terrace is rather nice.
  : I came with my whole family aiming to prolong my stay on the coast for additional three nights after 10 days in another apartment that was lovely but didn't have a laundry washing machine. Therefore we looked for an apartment with a washing machine and booked such within the apartments Drago house. However, we were very unpleasantly surprised when the host (Drago's wife) escorted us to the apartment on the second floor which did not have a washing machine. (apartment with no. 3 on the doors). We were instantly felt tricked and I said that is not the apartment that we booked, and that we really need that washing machine. The lady said that there was some mistake on booking.com site and that the apartment we booked is not available due to prolongation of the stay of other guests. She also swiftly offered us to use the washing machine in her first-floor apartment, which we disappointingly and reluctantly accepted. Let me just say that the apartment we booked was on the ground floor and had a larger space available just in front of the entrance to that apartment. So we evidently got a worse apartment for the same money. Later that first day I asked the owner if we could cancel the last night since I got one unexpected call and had to go back to Zagreb earlier. He rejected any possibility of any refund stating that he gets only about 150 euros, and the rest goes to booking.com. I actually realized just then that my visa was already charged for full 3 nights and I don't have a lot of possibilities here... During the night I could not sleep well in their bed with a very uncomfortable mattress, and just about 2 meters away from the refrigerator that produces frequent and loud noises. And it was then that I decided that this is not a place where I want to stay for another night. We packed in the morning and left the apartment at approximately 10 am, disappointed and tired.