Extended Stay America Suites - Atlanta - Buckhead

Very Poor
Traveller Type: family with young children
  : There really is nothing positive to say about this property. The location has a lot of restaurants nearby.
  : You will be overcharged! They also do not serve breakfast which I paid for. I traveled with kids and paid for breakfast which they don’t include. I was charged a deposit but there is no listing of a deposit on booking website . I requested this information before checking in and the hotel never responded. A deposit amount should be listed on website so there are no surprises. The hotel has a real bad smell like pee, and there was also trash on the floor in the halls. The hot water didn’t work in our room. Hotel staff stated that would put in a maintenance request. Two nights and still no one came to fix it or even move us to another room!

Pleasant
Traveller Type: young couple
  : Price was ok.
  : Room was dirty, the girl checking us in had to climb over the counter with a small toddler to check us in. The air conditioner was extremely loud and kept us up all night.

Pleasant
Traveller Type: family with young children
  : It was in a convenient location to get to my destination
  : Tv didn’t work. Staff notified the first day and was promised a new remote and no remote. Went to front desk later on about and was told that he would put in a maintenance request. Went the whole stay without TV. No dishes was available. Dust/spiders webs in corners and behind nightstand

Poor
Traveller Type: young couple
  : Location sandwiched between busy boulevard and MARTA train tracks
  : Indifferent staff. No towels in room. Questionable cleanliness (rugs, bathroom)

Very Poor
Traveller Type: family with young children
  : There is nothing to like about it whoever worked on the day that I came in was sleep in the back and three different departments had to call just to get an answer from them.
  : Everything in the whole establishment needs to change

Very Poor
Traveller Type: solo traveller
  : Nothing
  : It has roaches and stinks

Very Poor
Traveller Type: solo traveller
  : Room was not clean, hallways smelled of smoke, breakfast included per reservation non-existent, if you plan to stay here for Oglethorpe Graduation- please pass.
  : Staff not on duty, broken items in room. Room has a shop vac and hepa filter machine attempting to remove the awful smell from the room. Requested small refund for “no breakfast or coffee” in a.m. room did not have any items in kitchen like cups, silverware, plates etc. let alone a coffee maker to make your own coffee since the property did not provide breakfast although was advertised.

Very Poor
Traveller Type: young couple
  : There is no cookware for the kitchen.The room we checked had a smoked in odor.The desk clerk said you might want to find another place to stay.My credit card was charged $85 even though we did not stay there.

Good
Traveller Type: young couple
  : Convenient location
  : Very basic. No coffee to be found on the property. Even though we didn’t need plates or pans, I saw that you have to rent them. I would think that comes with your room in an extended stay location.

Very Poor
Traveller Type: Family with Teens
  : I liked nothing. It is by far the worst hotel I have stayed at. Please stay away from this hotel. Free breakfast is a big joke.
  : Unclean lobby, super unclean and uncomfortable rooms, reclusive staff who were not even there at checkout in the morning at 7:30 AM. What more can anyone ask for? The toilet was clogged overnight, sink would take 10 mins to drain water, pathetic beds.