America's Best Value Inn-Athens

Very Poor
Traveller Type: Family with Young Children
  : Nothing was acceptable about this property. I would never recommend it to anyone. You need to remove this from your list of offerings on your site. They are an embarrassment to the hotel and booking industry.
  : I booked 2 separate rooms, 1 for me and my husband, room 201, and 1 for my sister and her dog, room 205.The tvs in both of our rooms did not work, said no service, our sheets and bedspreads had cigarette burn holes in them, the towels were old and thin and rough; the one in our room hanging over the tub was black on the top. My sister, in room 205, could not use her refrigerator as the inside smelled moldy. They said on the site on your listing that they had Continental Breakfast, and what they had was cold coffee, a juice machine, and cheap pre-packaged danish. we could not eat there and ate at Burger King.I complained to the manager who was very apologetic and said that they had new towels but the owner wouldnt let them use them. They also told him he needs to have a better breakfast but he wont listen to them. I requested a refund and she said she would have the owner call me, he never did. I tried calling 2x, and the phone rang and rang and finally was hung up. I figure their caller ID recognized my number so they didnt pick up.On the bottom of my receipt, I noticed afterwards that it says: No refund after 30 minutes of checking in. They must realize their hotel is awful if they have to have this on your bill.This was the worst hotel we have ever stayed at. I am requesting we both get a refund from this awful place. My sisters name is Theresa Poisson, she paid for her room separately.

Good
Traveller Type: Business Traveler

Very Good
Traveller Type: Business Traveler
  : I could sleep
  : No towels

Poor
Traveller Type: Traveling as Couple
  : The staff was so unorganized they had to walk us all over the hotel to see which rooms were actually vacant which was ridiculous.
  : Veryvery unorganized

Poor
Traveller Type: Business Traveler
  : The receptionist was nice
  : No heat in room Dirty washcloth in bathroom

Good
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Traveling as Couple

Good
Traveller Type:
  : Great location. Walls are thin and we heard everything outside and in the neighbor room. Pet friendly.
  : Thin walls and broken toilet

Good
Traveller Type: Traveling as Couple
  : Staff was very nice. Sad their continental breakfast was little Debbie cakes.
  : Tub would not empty without holding the knob down so it would empty

Good
Traveller Type: Solo Traveler
  : Staff
  : Wi-Fi didnt work