Designhotel Whitman

Pleasant
Traveller Type:

Pleasant
Traveller Type: Family with Young Children
  : Spotless room. Lovely design. Spacious. Good parking.
  : Staff were stressed. Cleaning of communal areas iffy (but room was spotless). Check your bill on departure. The biggest let down was the duck poo all over the beach area and the fact you couldnt swim from the beach. Seaweed everywhere and a rickety plastic jetty. The booking.com site promised SUPs and water toys but they were all broken and/or unavailable. Spa was nice, lovely in fact, but we wanted a lake side vista and it was just filthy with duck poo. We wont return

Fair
Traveller Type: Family with Young Children
  : room was good. my daughter and husband and baby booked same room at more expensive price but was give small room with no lake view as booked cot had hole in it for bsby to crawl out
  : restaurant only open at 5.30. didnt tell us it was closed Thursday wet towels left in room on floor when room was made up asked several time for new towels said they didnt have any

Wonderful
Traveller Type: Business Traveler
  : everything perfect, room, restaurant

Poor
Traveller Type: Family with Young Children
  : Lovely location. Too bad we could not see the lake from our room at all.
  : Unimpressed with the welcome and digital check in. No information on facilities. No information in the room either, nothing on Wi-Fi login etc. Very disappointed with the room. The booking I made said the junior suite would have view of the lake. It has no such thing. If I went 3 metres out in the garden, I could perhaps catch a little glimpse of water through the trees.The main bedroom was down in a dark basement, the exits/windows were blocked with steel coverings, would be impossible to get out in case of fire!Tried to ask for another room, but when I finally tracked down a staff member, they just shrugged me off and said that was not possible.Our upstairs room had windows out to the entrance, and as it was slightly lower than the walkway, everyone looked straight in through the windows when entering the building, so curtains had to remain closed. But the curtains were see through, making the room not very nice for our children sleeping there. We ended up having to use towels to block people from ooking straight into the kids in their beds from outside They had made a bed for one of the kids in the sofa, just placed a single thin sheet over the seats not very hygienic - never seen anything like it. I went to the main house to see if we could get some more sheets or towels (all of ours being used to cover the windows), but all the doors were closed and locked, no one at any front desk to help. I also closed the front door to our building, they were wide open, so anyone could just walk in. Did not feel safe.The Wi-Fi was not good, off and on all the time, and phone reception inside was so so, making 5g also difficult.The kids liked the swimming pool, but some confusion about opening hours- the website said 18.00, other places 20.00. The steam sauna was closed with a defekt sign on the door.CIn total: Nice location, but overpriced for what we got. Missing a lot to qualify as 4 stars. Would not recommend staying with kids.

Poor
Traveller Type: Family with Young Children
  : Price-quality not in balance. We made a reservation for 2 rooms, but one of the two rooms was not cleaned. No pro-active solutions or apologies. Bad experience. No staff for check-in, restaurant was closed on Sunday during holidays.The WiFi didnt work and the coffee-cups were 0,50 for a room of 180,-. Bizarre! No revisit for us.

Good
Traveller Type: Family with Young Children
  : Location: The hotel is perfectly situated with an impeccable view of the lake. Waking up to such serenity was truly special.Facilities: Not only were the rooms spacious and well-equipped, but the inclusion of a water pool and sauna was the cherry on top.Amenities: The provision of free parking was highly appreciated. Plus, the surroundings are beautiful and add to the overall ambiance.
  : Check-In System: The automatic email-based check-in system is not only complicated but also limited to German. I had quite a hassle trying to figure it out and spent a good 10 minutes searching my emails for the key.Misleading Information: The hotel's description mentions the availability of SUP boards, kayaks, and bikes. However, to our surprise and disappointment, we were informed that none of these were available for rent.Service: Although the staff was competent and spoke English, they could certainly benefit from being a bit friendlier.

Very Good
Traveller Type: Business Traveler
  : Nice room with own kitchen and look at the sea. Large balkon. Remote work over the House WLAN was good.
  : small bathroom inside