Aparthotel Arona

Wonderful
Traveller Type: Family with Young Children
  : Very nice view, good location!
  : Warm water boiler was broken and we didnt get warm water during our stay, which wasnt so nice. They tried to fixed it without success.

Very Poor
Traveller Type: Traveling as Couple
  : Great location and view
  : Dirty moldy, shower, property manager did not respond to text or email multiple times. 10 air conditioning fee was demanded by Happy Rentals before check in, not listed on Booking.com. Emailed Happy Rentals and and they never responded. Mosquito netting in the bathrooms was torn. Air conditioning did not work in the bedroom. Overall terrible experience.

Fair
Traveller Type: Family with Young Children
  : Location and view
  : Response from on-site team could have been a little more timely

Good
Traveller Type: Family with Young Children
  : Location, view
  : I was given a high floor apartment not easy to take all luggage on stairs There was a concert during our stay till late at night we should have been aware about specially with an early check out before 10 am

Pleasant
Traveller Type:
  : At the center of Arona which was beautiful! The appartment was very clean and well equipped.
  : The 2nd floor was a bit dark and tight. The booking itself was confusing since we did search for an appartment with balcony, saw the amazing pictures of the lake view but did not get an appartment with a balcony at all! This was very disappointing. Even after contacting the host, no response. I recommend to cross check if you really got a room with a balcony if that was what you were looking for.

Very Good
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Traveling as Couple
  : The apartment is in an incredible location right on the lake and on the main piazza, we couldn't have asked for a better location. The apartment itself was airy and clean with plenty of room for 2 people. The bedroom was large and the bed was comfortable. It was nice having a terrace especially with the views over the lake. Even though the piazza can get very busy late into the night we didn't find it too much trouble as they seemed to have decent double glazing to block out most of the noise. We were very glad to have Aircon as it was a heatwave of 37 degrees during our stay. It was lovely that the hosts left a bottle of prosecco on the table and lots of useful information. Overall we had a fantastic stay and we have recommended this apartment to many family and friends.
  : In the information booklet staying what we needed to do on leaving the apartment, we saw that we would be slapped with a fine if we didn't take the bins out, which is absolutely understandable, but I would suggest that you give clearer instructions on where the bins actually go, as we had a bit of an ordeal finding where the outside bins were. We were directed by one of the cleaning staff to the carpark about 5 mins walk away, and found locked bins, so had to just leave them there and hope they got picked up. The terrace furniture could have been a little more comfortable but it wasn't a big issue as the views are so incredible. The shower was a little hit and miss and could do with being updated, controlling the temperature was very difficult, either extreme hot or cold. I wouldn't recommend 4 people in the apartment. To clarify these are all very small bits of constructive criticism and there really is no reason to not stay here, it was fantastic!

Very Good
Traveller Type:
  : Location.
  : Attic bedroom very cramped for adults - low beams meant bumped heads.

Wonderful
Traveller Type:
  : Really beautiful location just by the lake. Many restaurants and shops nearby.Two bathrooms were good.Self check in very convenient and easy!
  : -

Wonderful
Traveller Type:
  : Location perfect. Facilities top quality. Easy access. Helpful contacts.
  : Low ceiling upstairs.