DoubleTree by Hilton Chicago - Arlington Heights

Poor
Traveller Type: Family with Young Children
  : Size of room was what we expected
  : Tub clogged A/C so loud and old Some doors were broken throughout hotel Yellow stained towels Front desk rude

Fair
Traveller Type: Family with Young Children
  : Definitely not a 4 star property

Wonderful
Traveller Type: Traveling as Couple
  : It was very convenient to hwy 90 and it allows pets.
  : It smelled like smoke. Someone had been smoking in there at some point and they did not clear the room of the smell. It was a nonsmoking room.

Pleasant
Traveller Type: Traveling as Couple
  : Loved the cookies and the location and how the pictures matched the look.
  : The house cleaning never came to clean the room. Last day the finally came right before check out.

Wonderful
Traveller Type: Traveling as Couple

Disappointing
Traveller Type: Solo Traveler
  : Room were what you would expect. The cookie is a great greeting
  : Booked it for the free airport shuttle should not get a shuttle to or from the airport. They were "booked" they offered one 30 min before my flight left. Lots of hair in the bathroom from previous guest, which is probably why the bathtub drain didn't work well. Make you wonder how many stays has it been since it was cleaned, were the sheets changed?

Very Good
Traveller Type: Group Traveler

Wonderful
Traveller Type: Traveling as Couple
  : The Bed was comfortable . Room had a good TV size. And the complementary cookies were a good touch.
  : Asked for extra pillows, didnt get extra pillows. Windows and curtains werent very clean. Not many towels

Pleasant
Traveller Type: Family with Young Children

Very Good
Traveller Type: Business Traveler
  : If you are familiar with US domestic travel, then you are probably aware of the various US hotel chains out there that range from super budget to super premium. Doubletree by Hilton I would say is somewhere in the middle leaning more towards premium. This means in my opinion a hotel property that offers rooms that are clean, beds that are comfortable, bathrooms with hot water and free toiletries, restaurants/cafes onsite, a fitness center and/or a swimming pool. The Doubletree property at Arlington Heights, Chicago meets all of these and at reasonable rates. Parking is also ample, and if you don't want to eat at the hotel, there are restaurant choices nearby, and there is a Denny's right next to the hotel parking lot. And the free cookie upon check-in I thought was a nice touch! Good job Doubletree!
  : I stayed at Room 328, and sadly, the sink in the bathroom needs de-clogging. Also, I found it strange that there wasn't a mini-fridge in the room. I would have given them a higher rating if it weren't for these.