Hampton Inn & Suites Arcata

Very Good
Traveller Type: young couple
  : The breakfast was delicious, the location is nice, the rooms are decent size and well kept up. The staff is very friendly. The beds are very comfortable.
  : The A/C is quite noisy and cycles on and off all night long. Our second night we blasted the A/C to get the room as cold as possible before bed, then turned the A/C off. We slept much better although it got a bit warm (for my liking) in the room without the A/C running.

Pleasant
Traveller Type: young couple
  : You got to update your laundry

Very Good
Traveller Type: Traveling as Couple
  : The breakfast was delicious, the location is nice, the rooms are decent size and well kept up. The staff is very friendly. The beds are very comfortable.
  : The A/C is quite noisy and cycles on and off all night long. Our second night we blasted the A/C to get the room as cold as possible before bed, then turned the A/C off. We slept much better although it got a bit warm (for my liking) in the room without the A/C running.

Very Good
Traveller Type: Family with Young Children

Poor
Traveller Type: Family with Young Children
  : The customer service was appalling.

Poor
Traveller Type: young couple
  : The room was decent, the Jacuzzi tub was nice..
  : We showed up early to see if we could do an early check in. We were told the guest in the room wanted a late check out, so the room was not ready. Not a big deal, but then we were told it would be 330 before we could check in, that was 30 mins after check in, again, not a biggie.However, we were informed by that staff member we would be called or texted when it was ready. We ended up going back to check in around 330, and staff told me we site, email, and all confirmations were wrong. Check in is regularly at 4pm. This particular staff member told me I was wrong and looked a email from them and said it was wrong.Long story short, they never I formed us when it was ready. We got back around 430, and the house keeping was just done with room.Not trying to be rude, but most of the staff was unpleasant and not helpful. They could not have cared less that they kept pushing our check in time out. For the price, the room should have been ready. Nothing offered for inconvenience, just a sick it up attitude.Breakfast was sub standard. Eggs were watery and just flavourless.Don't know I'd go back, not for the price. Have stayed in lower priced places with much better breakfast and staff.Hospitality personal should take pride in their work, and this place felt completely the opposite.

Poor
Traveller Type: family with young children
  : The customer service was appalling.

Good
Traveller Type: Solo Traveler

Good
Traveller Type: solo traveller

Wonderful
Traveller Type: family with young children