Hotel Zenite

Good
Traveller Type: Solo Traveler
  : Simple two star hotel, in a lovely location

Wonderful
Traveller Type: Solo Traveler
  : Excellent location in old town Reception staff speaks good English and very helpful. 24 hour reception

Wonderful
Traveller Type:

Wonderful
Traveller Type: Family with Young Children

Good
Traveller Type: Family with Young Children
  : the location
  : the water pressure in the shower

Wonderful
Traveller Type:

Very Good
Traveller Type: Solo Traveler
  : Low key, clean and comfortable. Close to lots of restaurants and shops, the beach and the harbor. AC & very clean. Good wifi, nice desk to work at. Great value for the money. I will stay here again.
  : A few small repairs are needed.

Pleasant
Traveller Type: Traveling as Couple
  : We were in high season so there was not much choice around and the hotel is correct and calm for a reasonable price.
  : Breakfast is so-so (juice is awful). Reception seems to be always on the phone. Room is small.

Very Good
Traveller Type: Business Traveler

Very Poor
Traveller Type: Family with Young Children
  : Our experience at Hotel Zenite was terrible! We arrived late at night with our little girl, so we wanted to get her to bed ASAP because she was already asleep in the car. While we were parking the car in front of the hotel, the receptionist was outside talking to the friend, so they saw us park. Later when we took the room keys, I stayed with my little girl in the car until my husband took the luggage to the room. To my surprise when I arrived to the room there were two separate beds in a small room, and we booked a triple room. I went back to the receptionist saying that they had probably given me the wrong room, but after several phone calls it turned out that they made a mistake in the reservation and most of all, there was no triple room left. Few more calls were made and as a solution they offered to separate us. Me with the child in one room and my husband in the other room, or to go to an other hotel they have. As after all that it was already midnight and we only booked one night, we wanted to go to sleep as soon as possible, so we decided to join the beds and sleep the three of us there. The receptionist had to make a few more phone calls so they could agree to charge us for a double room instead of a triple room. As if that wasn't enough for the night when we wen to shower the shower stall was turning into a lake as it had drainage issues. The next morning when we left the building to look for a place to have a decent breakfast, as breakfast at the hotel was bad, we had another unpleasant surprise. We had a parking fine on our rented car. As I said before, when we arrived the receptionist was outside and she saw us park. Additionally, before we went to our room we specifically asked her if it was ok to park there and she said yes. When we showed the parking fine to another receptionist that was working there the next morning, she told us they will fix that and she took the fine. It was a 6 fine...
  : To continue my explanation of bad experience in Zenite Hotel ..It was a 6 fine. And you know who had to pay for it once we got home from our vacation? We did! The hotel stuff after several phone calls and emails with rental car company and us said yes, it was their mistake to inform us wrongly, but we have to pay for it! Never in my life have I had such a bad experience with any hotel in the world. Outrageous! The worst customer service ever! And all that for 6. If a hotel can't assume a cost of 6 for their mistake and puts a client through all this, what else can you expect from their services. Hotel Zenite is a disgrace! And you know who had to pay for it once we got home from our vacation? We did! The hotel stuff after several phone calls and emails with rental car company and us said yes, it was their mistake to inform us wrongly, but we have to pay for it! Never in my life have I had such a bad experience with any hotel in the world. Outrageous! The worst customer service ever! And all that for 6. If a hotel can't assume a cost of 6 for their mistake and puts a client through all this, what else can you expect from their services. Hotel Zenite is a disgrace!